SALES PLATFORM MANAGER - US FLEXIBLE
Purpose of Position
This position is responsible for effectively managing and maintaining relationships between the company and our customers during the order cycle by working directly with customers to access and help meet their needs.
Essential Functions:
• Maintain and/or develop proven systems to track orders from order entry to shipment/delivery to
ensure timeliness of shipment to meet customer’s expectation.
• Maintain strong support for and interact with the Sr. Platform Manager, Director of Platform
Execution and Delivery, and Strategic Platforms Division Director of Sales in the bid process, which
includes all order management activities.
• Coordinate with other internal departments and customers to achieve on-time shipment.
• Review customer Purchase Order and resolves any commercial/technical issues.
• Prepare order for entry along with managing all associated documents and correspondence.
• Participate in engineering handoff meetings when applicable.
• Work with engineering and customer through the submittal and release process.
• Work with engineering, quotations, sales and customer to manage change orders.
• Work with field service to schedule and resolve manufacturing deficiencies and site commissioning.
• Work with client-specified integrator by communicating schedule and providing technical support services.
• Prepare cost proposals and deliver to clients for customer-driven order revisions.
• Use system generated reports or develop effective reports that track order status and flag potential
issues with orders.
• Proactively anticipate, identify and resolve possible issues with orders that may cause delays or
other customer complaints.
• Perform other duties, which may be required by supervisor.
Competencies:
• Communication Proficiency
• Project Management
• Technical Capability
• Customer Focus
• Problem Solving/Analysis
Education and Experience:
• Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering required.
• Minimum 2-4 years of experience in a Project Management or similar position.
This position will be based in our Fremont, CA office. We offer competitive salary, great health insurance, profit sharing and good work/life balance.
Travel Expectancies:
• This position requires minimal travel, with the possibility of occasional travel as needed.
Salary Range:
• $70,000 - $105,000/yr.
• Final salary will be based on the local job market where the candidate resides, their level of education, and their work experience.