Careers

At IEM, we pride ourselves in setting and raising the bar for innovation in the electrical distribution industry. From advanced engineering and technologies, to our parallel manufacturing process, quality control practices and experienced management, IEM is making a difference and so can you.

Our success depends on cultivating the diversity and skills that our employees bring to our business. We offer challenging projects, collaboration with smart people and an inventive culture. IEM employees appreciate working in an autonomous environment that fosters creativity and individual growth.

We’re looking for talented individuals who consistently go the extra mile for a project, client and colleague, people who are committed to continuous professional growth.

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To apply for a career opportunity with IEM, send a cover letter and your resume to careers@iemfg.com and include the title of the position(s) you are applying for in the subject line. Please submit these documents as attachments in Word, Excel or Adobe PDF formats. Do not provide hyperlinks to websites for download. Compensation is commensurate with experience.

 

Available Positions: 

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VP OF FINANCIAL PLANNING AND ANALYSIS (FP&A) - JACKSONVILLE, FL

Essential Functions:

Key Functions.  Work closely with senior executives to build and establish financial, operational and strategic planning and budgeting processes that drive accountability at the appropriate level of organization. Responsible for working with leadership teams to design all operational financial performance metrics, define, develop and track KPIs. provide useful and regular management reporting and data insight to create visibility and drive successful operational outcomes that support IEM’s growth, profitability and strategic goals.  Build, grow and develop the Financial Planning and Analysis team, processes and tools focused on partnering cross functionally with the business.

Develop and maintain. Develop the annual budget planning process to include income statement, balance sheet and cash flow and department budgets for all plants.  Create the process and build departmental expense budgets to ensure that functional leadership has visibility and accountability for the financial performance of their functions. Create the monthly forecasting process. Prepare management presentation material for monthly , quarterly and annual performance to forecast and budget. Lead the monthly analysis  of the business’s financial performance including variance analysis vs prior forecast, budget, and prior year for all key metrics including revenue, EBITDA, profitability, free cash flow, bookings, etc. Develops and analyze performance of KPIs that aid decision making for all stakeholders.

Manages and ensures. Drive consolidated reporting, enhanced financial performance visibility and standardized cadence of financial deliverables across IEM.  Partner with the business to develop a standard reporting package that benefits the business as well as informs Odyssey Investment Partners on a monthly basis of performance to budget, prior year and other key strategic initiatives. Coordinate and lead the creation of executive leadership presentations and development of content for board presentations. 

Education and Experience:

• Undergraduate degree in Accounting or Finance required
• MBA highly preferred
• 10+ years of progressive experience in finance, accounting, or related operational expertise in positions of increasing scope and responsibility, or equivalent combination
• Prior experience with PE backed company is required.
• Minimum of 5 years of experience in FP&A  in a large manufacturing environment.
• A high degree of proficiency using excel, powerpoint and ERP/MRP software, preferable Infor Syteline ERP. Prior experience with OneStream implementation is highly desired.
• Demonstrated ability to create and implement financial controls, operating plans, budgets, and projections
• Strong organization and analytical skills coupled with strong demonstrated subject matter expertise that enables independent and reliable execution of essential functions.
• Adept and comfortable with managing multiple priorities and tasks with efficiency that does not sacrifice accuracy in results and a thoughtful, practical, analytical approach.
• Ability to utilize judgment in decision-making process and decisions related to job tasks.
• Ability to meet tight deadlines, multi-task managing multiple projects simultaneously.
• Operates with a continuous improvement mindset, brings solutions and demonstrates a ‘can do” attitude
• Excellent communication and interpersonal skills, with the ability to lead through change and transformative growth.

 

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PROJECT MANAGER (SWITCHGEAR) - SURREY, BC

Essential Functions:

• Managing customer’s entire lifecycle for Vancouver production including:

1. Communicates and tracks customer deliverables against plant production.
2. Reconcile customer forecast changes to production plan, update Program Manager, trackers and provide status reports to all stakeholders
3. Coordinates with Materials Group and vendors to ensure production deliverables are met.
4. Works with logistics team to coordinate shipments to customer sites.
5. Coordinate with Production, Materials Group, Engineering, Commercial Sales and Shipping to manage and fulfill change orders or back orders at all stages of project fulfillment.
6. Participate in weekly scheduled deployment update meetings and contribute status information.
7. Keeping stakeholders appraised of ship dates, changes, etc. and keeping things “on track”
8. Coordinate factory material support for field service including processing change requests and updating Cx team through tracking tools
9. Experience managing multiple projects at any given time

• Responsible for the creation, status reporting and release of product engineering submittals for project specific applications including:

1. Acts as the direct liaison between customer (weekly meetings and written updates), engineering and commercial team to provide updates, track drawing and submittal revisions and ProCore uploads.
2. Work directly with Commercial and Engineering and groups to prepare product submittal packages.  This product documentation is the basis of design for product manufactured to the plans and specifications of our Clients.
3. Monitor and coordinate the overall timing and flow of both Product Submittal documentation releases for projects ensuring that schedules are being met.
4. Ensure that documentation standards and procedures keep pace with current practices and business requirements.
5. Advise management when changes to documentation standards and procedures are needed and assist in development of new standards and procedures to improve quality and efficiency.
6. Communicate effectively with internal and external partners in a timely and professional manner. Ensure all affected departments are well informed and provided with timely updates to open projects/concerns.

Education and Experience:

• A Bachelor’s degree or equivalent
• A minimum 5 years of experience as a successful Project Manager in a high volume/fast paced environment is required.
• Being flexible and exhibiting an outgoing/service-oriented and positive personality is a must. 
• Strong organizational, written and verbal skills.
• Excellent attention to detail
• Strong proficiency in Bluebeam, ProCore, Excel, Outlook are required.
• The ability to prioritize and be effective with many “moving pieces” without supervision is a must.
• A technical background or experience in a manufacturing/sales environment is a plus.

 

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INTEGRATED PRODUCT ENGINEER - JACKSONVILLE, FL

Purpose of Position:

You will be responsible for engineering, development, documentation, and technical support of several key standard (called “Integrated”) products that are mass produced. Product designs include components like transformers, protective elements, surge arrestors, metering & automation systems, in addition to core components like current carrying conductors and circuit breakers/fuses. This position is based in our manufacturing plants in Jacksonville, FL, where you will collaborate with other departments ensure the engineer design are implemented accurately.

Essential Functions:

• Provide technical support for Jacksonville operational teams relating to Integrated Products, primarily for data center or other repeatable applications.
• Create Designs, Bills of Materials, and Test plans for existing and new IEM products. Designs should be optimized for low cost, high reliability, and ease of manufacturing.
• Define and document new product development project specifications and scope based on input from IEM sales, engineering and senior management.
• Provide accurate and comprehensive project closeout documentation including product capabilities, limitations and application details.
• Collaborate with Sales, Engineering, Production and QC teams to consolidate and establish design standards and application guides for existing products.
• Interface with Purchasing and outside vendors to help resolve technical issues or quality concerns with existing components and/or evaluate alternative components
• Work with Nationally Recognized Testing Laboratories (NRTL’s) and 3rd party test labs to define, plan and schedule equipment evaluation and testing based on applicable standards and code. Examples of applicable tests: Short Circuit, BIL, Seismic, Heat Rise, Functional Control tests, & Failure Sequence Tests.  Travel to labs as needed to support tests.
• Analyze project requests and suggest alternate design/testing methods that may be more cost effective, whenever possible
• Identify solutions, solve technical problems, and propose alternate designs where design issues exist with current products. Work with sales, production or clients to optimize IEM’s product offering.
• Work with compliance and quality-control teams to define certification processes for new products (traceability, labeling, etc.)

Education and Experience:

• A BSEE, BSME or equivalent and a minimum 2 years of experience designing LV/MV Switchgear or Related Products.  This must include a solid grasp of three-phase electric power concepts including distribution systems.
• Knowledge of UL / IEEE standards for various types of electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
• Competency with CAD software (AutoCAD preferred) and Microsoft Office products
• Familiarity with manufacturing environments and a mechanical aptitude an asset
• Must be a team player with strong verbal/written communication skills and self-motivated with an ability to work independently without supervision.
• Strong organizational skills, precise attention to detail, and ability to multitask are essential skills for success in this role
• A positive attitude, pride in workmanship, and working well within a team are traits highly valued
• Familiarity with the NRTL evaluation and certification processes an asset

 

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EXPEDITOR - JACKSONVILLE, FL

Purpose of Position:

Position will be responsible for facilitating the flow of materials to and from various work sites or departments while working with vendors to secure the appropriate goods and coordinate delivery.

Essential Functions:

• Facilitate the flow of materials to and from various work sites or departments.
• Work with vendors to secure the appropriate goods and coordinate delivery.
• Follow up with company suppliers to assure product arrives as scheduled.
• Data entry to update the associated records.
• Confer with vendors to obtain product/service information such as availability, and delivery schedule.
• Communicates with the Sales and Purchasing Department on the status of orders/ shortages and the production or PM’s on deliveries.
• Be able to multitask and work well under pressure.
• Be able to effectively problem solve.
• Be self-driven and motivated.
• Adhere to established safety guideline.
• Adheres to purchasing policies, processes and procedures.
• Perform other duties which may be required by supervisor.

Supervision of Personnel:

None

Education and Experience:

• High School Diploma or GED required.
• Requires 1-2 years of related work experience.
• Working knowledge of Microsoft Office products.
• Experience with ERP System is preferred.
• Proficient verbal and written communication skills.
• Time Management
• Organization Skills
• Computer Skills
• Thoroughness
• Communication Proficiency
• Technical Capability

PHYSICAL / MENTAL / ENVIRONMENTAL:

Physical Demands:

              Activities:          Sitting – 75%                  Walking/Standing – 25%

              Lifting:               Occasionally lift up to 50 lbs.

              Bending:           None

              Vision:               Long periods of close work on the computer screen and ability to see small or detailed items.

Mental Demands:         Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:                Climate controlled office and Shop/warehouse, which is not climate controlled.  Exposure to excessive heat and cold, wet/humid conditions,                                                       noise/vibration, hazards, dust and fumes. 

 

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SR. SALES ENGINEER - FREMONT, CA

Purpose of Position:

As a Sales Engineer for IEM in the SF Bay Area, you will be responsible for the sale of IEM power distribution products (MV/LV Switchgear, Switchboards, Panelboards) through direct channels. This includes developing and maintaining medium and large Electrical Contractor accounts and developing contacts and sales with key end user accounts. Candidate should be skilled in assembling large project package quotations to include IEM and non IEM products as necessary to furnish a complete bill of material to the customer.

Education and Experience:

• A Bachelor’s Degree in Electrical/Mechanical Engineering or related field
• A minimum of 5 years’ experience in the sale of power distribution equipment (MV/LV switchgear/switchboards)
• A strong track record of negotiating medium and large project orders, successfully developing new contacts, maintaining current relationships with major contractors throughout the sales cycle and maximizing client potential is a must
• Experience generating accurate project proposals utilizing MV/LV switchgear plus non IEM products to present a complete bid package is required
• A self-motivated individual with a high level of professionalism, excellent communication, presentation and negotiating skills are also required
• Ideal candidate will be known in the Bay Area electrical equipment market and will have developed a trust with a core group of existing contractors, end users or electrical distributors

Salary Range:

$100,000 - $120,000 DOE

 

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SR. IT GRC (GOVERNANCE, RISK AND COMPLIANCE) ANALYST - FREMONT, CA

Purpose of Position:

The mission of this position is to build and continuously improve the IEM’s cybersecurity governance, risk and compliance management function, focusing on driving improvements in cyber risk management related to sensitive data, systems, third party vendors, and cloud environments (at a minimum).

In this role, this individual will work with cross-functional teams and asset owners to ensure compliance with security policies and standards, relevant regulatory requirements, and cybersecurity controls. This individual is also responsible for maturing and enhancing the cyber risk assessment and third-party cyber risk management processes.

This individual must demonstrate a passion for security and lead the team by example that fosters continued growth and technical expertise within the team to reliably achieve objectives, address uncertainty, and act with integrity.

The successful candidate will be an excellent communicator, with in-depth knowledge of the cybersecurity industry and cyber risk management best-practices. This individual should be an experienced security professional with a demonstrated record of developing influential programs aimed at protecting data and systems, strong oral and written skills, and a proven record of developing and leading teams.

Essential Functions:

• Cybersecurity Governance Management

1. Assist with the development and maintenance of relevant governance frameworks and processes to meet business needs and align with the overall company’s goals and objectives.
2. Educate teams across the organization on cyber risk and governance methodologies for maintaining a secure enterprise and meeting regulatory compliance requirements.

• Cybersecurity Risk Management

1. Develop and maintain the cyber risk management and third party vendor cyber risk management practices.
2. Assess cyber risks related to vendors, systems and services associated with technology and operational projects.
3. Support the day-to-day operations by identifying potential areas of cybersecurity compliance risks and ensuring appropriate escalation and coordination of effective corrective actions.
4. Identifies opportunities to improve risk posture, developing solutions for remediating or mitigating risks and assessing the residual risk.
5. Collaborate with various technical and non-technical teams to evaluate the effectiveness of security controls, identify and categorize risks, provide improvement recommendations, and communicate outcomes of those activities.
6. Facilitate the development of security policies and standards.

• Cybersecurity Compliance Management

1. Develop metrics and reports that provide management visibility into the current cyber risk and compliance posture and trends.
2. Partner with Legal and Global Strategic Sourcing in review third party vendor contracts.
3. Lead the interactions with Internal Audit, manage relevant regulatory requirements, assist in the development of management responses, track, and monitor remediation progress till closure.
4. Provide oversight of identifying, classifying, remediating, and mitigating vulnerabilities and the policy exception request process.
5. Communicate emerging issues, potential risks, and audit results to key stakeholders, assist in the review, and formulate responses to issues and findings from all sources.
6. Work closely with business, technology, and compliance counterparts to understand business objectives, initiatives, and ensure alignment with security policies and best practices.

• Relationship Management

1. Develop and manage relationships with regulators and other external stakeholders related to laws and regulatory requirements, audit and other strategic partners across business units.
2. Build relationships with senior leaders to accelerate the adoption of compliance and security initiatives.

Education and Experience:

• Years and Type of Experience: 6-8 Years
• Management of cybersecurity risk function including third party cyber risk
• Experience with regulatory compliance and information security management frameworks (e.g., National Institute of Standards and Technology [NIST] 800 series, International Organization for Standardization [IS0] 27000, COBIT)
• Cybersecurity controls management
• Governance risk & compliance management
• Experience in drafting security policies and standards
• Experience in using/supporting ServiceNow Integrated Risk Management module (or related GRC platform)
• Minimum: 6-8 Years
• Cyber Risk assessment Methods and Procedures
• Track, Monitor, and Report Cyber Risk
• Governance Risk & Compliance
• Strong communicative English
• Cyber Risk Certifications (CISA, CISM, CRISC, CISSP)

Salary Range:

$130,000 - $175,000

 

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BUSINESS INTELLIGENCE ANALYST / DEVELOPER - FREMONT, CA OR US FLEXIBLE

Purpose of Position:

The Business Intelligence Analyst/Developer works closely with business users to understand functional requirements and develop business solutions that improve the company's processes and increase the overall operational efficiencies. In this role, the BI Analyst/Developer mines data, develops analytics tools and reports back on findings and solutions to executives and business users.

Essential Functions:

• Create and manage business intelligence solutions for all IEM entities
• Analyze business processes, data and report back on findings and suggesting solutions
• Leverage business intelligence tools such as Power BI to present data and visualization from the data warehouse or operational databases for “actionable” business insights
• Collaborate with data architects and ETL developers in providing business intelligence requirements and developing data marts/subject areas supporting the business
• Document solutions and train users on how to run and use the tools
• Develop and maintain the company Business Intelligence glossary and report inventory

Education and Experience:

• Interfaces with end users and other business knowledgeable resources to develop Business Intelligence Solutions
• Bachelor of Science degree in Computer Science or Business Administration or similar field of study.
• 5 plus years’ hands-on experience with the following:
• Power BI and/or similar tools such as Tableau, Qlik
• Experience with CRM and sales analytics
• Creating SQL queries and views within MS SQL Server
• MS Excel, and Excel Pivot tables
• Experience working in mid-sized, high growth, changeable environments, with competing priorities
• Excellent business acumen
• Collaborative mindset
• Customer focused demeanor
• Superior communication (oral, written) skills
• Passion for learning
• Methodical troubleshooting, and attention to detail are essential traits for achieving success in this role

Salary Range:

$100,000 - $140,000 (DOE and job location)

 

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PRINCIPAL BUSINESS ANALYST - IT MANUFACTURING OPERATIONS

Purpose of Position:

IEM International is a global manufacturer specializing in highly engineered, complex and severe environment products that serve long-term, high growth infrastructure markets, including upstream oil and gas, power generation and aerospace.

 The primary focus of this role is to be a liaison between the different IEM Business Groups and Information Technology.  You will act on behalf of IT to drive combined business and IT visions/solutions.  The Principal Business Analyst – IT Manufacturing Operations will be responsible for supporting software solution implementations, driving process standardization and efficiencies as well as identifying growth opportunities and cost reductions.

Essential Functions:

Review and develop road-map for Manufacturing Operations system standardization throughout IEM, including Pricing, Fulfillment, Quoting, Product Configurators, Customer Self-Service and other Customer Service functions.

• Passionately drives simplification and productivity throughout the manufacturing business processes, including the use of automation and IT solutions
• Determines best use of ERP systems to support business practices and other best practice techniques
• Develop templates to stream-line software implementation timelines and reduce costs
• Project manage manufacturing and factory IT deliverables in a timely manner to meet deadlines 
• Defines and participates in analysis of interface to ERP and other integrated systems
• Develop detailed business user requirements, system documentation, workflow procedures, and data modeling
• Negotiate plans, time frames and trade-offs while ensuring business partners understand the final results of the project
• Ensure current and accurate system documentation, coordinate and or perform testing of system modifications, and develop, provide, or coordinate system training, educational tools and materials
• Build your knowledge of other information systems and be able to speak to their capabilities in the context of our businesses
• Coordinate with the manufacturing operations teams to build new functionality when required, and set reasonable expectations with customers
• Test updates and new versions of software for compatibility with IEM environment.
• Create SOP’s and drive consistent process / process improvement globally
• Enable process simplification and identify areas of cost reduction
• Drive cost out opportunities through process improvement and standardization
• Drive prioritization of open manufacturing operations initiatives
• Create Functional and Technical Specifications based on business requirements
• Lead or participate in cross-functional teams to address business or systems issues.

Education and Experience:

• 7 - 10 years of IT experience in or supporting a manufacturing environment
• 4 year degree in IT or related field
• Solid experience with an ERP system and associated business processes: 
  1. Pricing
  2. Quoting
  3. Configurator
  4. Order Management
  5. Inventory Management
  6. Kanban & lean manufacturing
  7. B2B interfaces 
• Supply Chain or Order Management experience a plus
• Manage multiple priorities; both independently and as a team player
• Be an independent problem solver with the ability to creatively translate business requirements into technical solutions
• Have outstanding written and verbal communication skills
• Anticipate change and quickly prioritize accordingly
• Be able to make decisions under uncertainty
• Show a strong ability to solve problems creatively, thru innovation & process re-engineering.
• Have demonstrated interpersonal skills: ability to establish confidence, rapport and foster cooperative relationships with clients and coworkers.
• Be friendly, empathetic, and professional even under stressful circumstances and tight timelines
• Sound knowledge of system development life cycle (SDLC).
• Strong skills in MS Office Suite

Salary Range:

$110,000 - $150,000 (DOE and job location)

 

 

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SOFTWARE DEVELOPER - REMOTE US FLEXIBLE

Essential Functions:

As a member of the IT division, you will be working on software development by researching, designing, implementing, and managing software programs. You will be writing and implementing efficient coding, determining operational practicality, and maintaining and upgrading existing systems.

Education and Experience:

• Bachelor’s degree in Computer Science or related field, or equivalent professional experience preferred.
• Minimum of 5 years of experience working in software development.
• Knowledge of Low Voltage/Medium Voltage switchgear is a plus.
• SQL experience
• Experience with Infor ERP
• Experience with Database integrity
• Java experience
• Excellent written and oral communications skills
• Ability to handle multiple concurrent tasks
• Communicate with the team to implement features
• Experience with ERP systems, including researching costs for components

Salary Range:

$110,000-$150,000 DOE and job location

 

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FIELD SERVICE SAFETY ADVISOR - JACKSONVILLE, FL

Purpose of Position

The Field Service Safety Coordinator will train to qualify employees to work on or near energized electrical equipment. It is Field Service Safety Coordinator responsibility to ensure a safe working environment for employees and relevant parties.  

Essential Functions:

• Manage and provide new hire safety training and PPE
• Provide periodic safety training for all Field Service Personnel.
• Ensures that all safety equipment and PPE kept updated and in proper working order.
• Perform onsite safety audits and inspections to identify potential hazards and provide corrective actions for these situations.
• Maintains training records for all Field Service personnel.
• Works with Human Resources and Field Service Management to develop and implements strategies, policies and services to increase employee safety and reduce organization risks.
• Investigates all incidents in which a worker was hurt, as well as close calls or near misses. 
• Develop recommendations for prevention of injuries.
• Perform other related duties which may be required by supervisor.

Education and Experience:

• 4-6 Years in Safety Management with a focus on electrical equipment
• OSHA Safety Training Certification Preferred.
• Bachelor’s Degree in appropriate field of study or equivalent work experience.
• Previous experience in electrical service preferred.
• Working Knowledge of OSHA, NFPA-70e and other Regulatory Agencies.
• Time Management and computer skills
• Organization Skills Including Attention to Detail and Multitasking.
• Thoroughness.
• A Proactive, Assertive, Sense of Urgency to Problem Solving.
• Excellent Written and Verbal Communication Skills.

Physical / Mental / Environmental: 

Physical Demands:

              Activities:          Sitting – 50%                  Walking/Standing – 80%

              Lifting:               Continuously lift up to 50 lbs.

              Bending:           Must be able to bend, squat, and climb.

              Vision:               Ability to see small or detailed items.

Mental Demands:         Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:                Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Travel:                             Up to 25% is required.

Salary Range:

$30.00-$36.00/hr DOE

 

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SENIOR ACCOUNTS PAYABLE SPECIALIST - FREMONT, CA

Essential Functions:

• Perform reconciliation for multiple bank and loan accounts. Enter daily banking transactions, review statements, and reconcile discrepancies between bank and book records.
• Process vendor invoices by performing 3-way matching to ensure that invoice details match purchase orders and receiving reports.
• Process payments to vendors and employees, ensuring accuracy and compliance with company policies and procedures.
• Enter corporate credit card expenses and provide guidance to employees for reimbursement process and policy.
• Check vendor invoices, ensuring sales and use tax is accrued accurately.
• Reconcile intercompany transactions and resolve any discrepancies with the affiliated companies.
• Respond to vendor inquiries and resolve any issues related to payments or invoices in a timely manner.
• Prepare accounts payable accruals for materials received but not invoiced.
• Participate in process improvement initiatives to streamline accounts payable processes and increase efficiency.
• Assist with audit and bank examination related to accounts payable.

Education and Experience:

• Minimum of 3 years of AP experience.
• Bachelor’s degree in Accounting or Finance.
• Proficiency in ERP software, MS Excel and Outlook.
• Demonstrated ability to partner with purchasing, shipping, stockroom and other departments.
• Strong communication skills with an ability to work with vendors as well as with various levels of employees.
• Exceptional attention to detail and ability to operate with consistency in a fast-paced environment
• Centralized AP experience preferred but not required.

Salary Range:

$65,000 - $75,000

 

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MANUFACTURING ENGINEER - JACKSONVILLE, FL

Purpose of Position:

The Manufacturing Engineer position evaluates the entire manufacturing cycle and implements process improvement to optimize overall production capabilities. Experience with production cycle scheduling and development of work flow instructions are essential. Requirements include an understanding of metal fabrication equipment, materials coating processes, switchgear assembly and testing.

Essential Functions:

• Evaluate existing manufacturing processes and create improvements to gain efficiency throughout the fabrication and production cycle.
• Generate reports to enable management to better understand future requirements for manufacturing processes and staffing levels.
• Ensure manufacturing processes follow applicable standards, laws and regulations.
• Maximize efficiency in material handling and part/equipment staging.
• Oversee equipment maintenance and repairs to ensure production equipment remains fully operational.
• Laying out workstations to optimize production processes, utilizing cell-based approach.
• Perform other related duties which may be required by supervisor.
• Space planning and effective utilization skills          
• Provides technical expertise to teams.
• Interface with QC teams to establish consistent product output.
• Participate in ISO and other audits
• Other duties as assigned by supervisor

Education and Experience:

• 4 year college degree in manufacturing engineering or related technology.
• Minimum of 3 years of experience as an Engineer in a Manufacturing environment.
• Previous experience in manufacturing of power products or production management a plus.

• Understanding of metal fabrication processes including shear, mechanical punch and press brake equipment, in association with assembly of bolted construction enclosures.
• Experience in switchgear or electrical distribution equipment manufacturing a plus.
• Understanding of ISO 9001 and lean manufacturing processes/procedures.
• Works well under pressure
• Strong Mechanical Aptitude
• Metal Fabrication
• Leadership skills
• Performance Management
• Strong Written and Verbal Communication Skills.
• Ability to schedule multiple work centers to maintain consistent product throughput
• Commercial awareness

 

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SR. ELECTRICAL DESIGN ENGINEER - FREMONT, CA / JACKSONVILLE, FL

Purpose of Position:

The Electrical Engineer is responsible for the design of low and medium voltage power systems and acts as the primary technical interface for the equipment they are assigned.

Essential Functions:

• Perform design, programming, troubleshooting and commissioning job functions as needed to support IEM’s products and to achieve customer goals
• Create drawing packages for the manufacturing of custom switchgear and switchboards to applicable industry standards
• Support production during the product construction and testing by answering any technical inquiries.
• Work with mechanical designers to layout out and create rough front views/plan views of switchgear and switchboards.
• Select components and create detailed bills of materials for our products
• Write sequence of operation documents to define automatic system functionality
• Engineers are expected to take a project from the design conception stage through the manufacturing process and further to project completion
• Perform design job functions as needed to support IEM’s products and to achieve customer goals
• Support sales and the project management team in answering customer questions as it relates to the design.
• Often works on larger projects that range from ($300k to $40 million)
• Complete short field assignments where design consultation is required (generally less than 3 days at a time and not to exceed 10% of total time)

Education and Experience:

• Four year degree in Electrical Engineering or equivalent professional experience preferred.
• Minimum of 3 years of experience working in a related field
• Previous field service experience, knowledge and understanding is a big plus.
• Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
• Significant experience with Autocad drafting software.
• Industrial automation experience is a big plus.
• Advanced understanding of electrical engineering principles and theories as they apply to power industry and switchgear.
• Experienced in utilizing AutoCAD for electrical design.
• Advanced understanding of mechanical layout and considerations.
• Project/Task management and the ability to carry out a plan that moves a task to completion.
• Excellent written and oral communication skills
• Ability to interact directly with customers, sales, other technical resources and management.
• Ability to handle multiple concurrent tasks.
• Ability to lead small teams of people to achieve a larger task.
• Willing to work with less experienced engineers for mentoring and training
• Ability to interact directly with customers, sales, other technical resources and management.
• Technical writing skills.
• Organization skills.
• Pride in Workmanship.
• Time management.
• Attention to detail and thoroughness.

Salary Range:

$110,000 - $140,000 DOE

 

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ELECTRICAL ENGINEER (DESIGN/PRODUCT SUPPORT) - JACKSONVILLE, FL

Purpose of Position:

The Engineer will support our low and medium voltage product engineering, automation and service efforts.

Essential Functions:

• Create drawing packages for manufacture of custom switchgear and switchboards to applicable industry standards
• Support production during the product construction and testing
• Work with mechanical designers to layout out and create rough front views/plan views of switchgear and switchboards.
• Select components and create detailed bills of materials for our products
• May entail programming assignments for automation components, protective relays, digital meters, communication devices, etc.
• Complete short field assignments where troubleshooting, programming, commissioning, mechanical or electrical installation or design consultation is required (generally less than 5 days at a time and not to exceed 35% of total time)

Education and Experience:

• Bachelor’s degree or equivalent professional experience preferred.
• Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
• Working knowledge of Autocad drafting software
• Understanding of basic electrical engineering principles as they apply to power industry
• Project/Task management and the ability to carry out a plan that moves a task to completion.
• Technical writing skills
• Excellent written and oral communications skills
• Organization skills
• Pride in Workmanship
• Time management
• Attention to detail and thoroughness
• Basic understanding of mechanical layout and considerations
• Ability to interact directly with sales, other technical resources and management.

 

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PRODUCT ENGINEER - JACKSONVILLE, FL

Purpose of Position:

You will be responsible for working with a team to develop, document, and support switchgear and related power products. Product designs include components like transformers, protective elements, surge arrestors, automation systems, in addition to core components like current carrying conductors and circuit breakers.

Essential Functions:

• Provide technical support for production teams relating to standard products, primarily for data center or other repeatable applications.
• Define and document new product development project specifications and scope based on input from IEM sales, engineering and senior management.
• Provide accurate and comprehensive project closeout documentation including product capabilities, limitations and application details.
• Create Designs, Bills of Materials, Drafting tools, and Reference Documents for new IEM products. Designs should be optimized for low cost, high reliability, and ease of manufacturing.
• Collaborate with Sales, Engineering, Production and QC teams to consolidate and establish design standards and application guides for existing products.
• Interface with Purchasing and outside vendors to help manage supply chain issues that arise on standard products.
• Analyze project requests and suggest alternate design/testing methods that may be more cost effective, whenever possible
• Identify solutions, solve technical problems, and propose alternate designs where design issues exist with current products. Work with sales, production or clients to optimize IEM’s product offering.
• Work with compliance and quality-control teams to define certification processes for new products (traceability, labeling, etc.)
• Investigate applicable safety standards (UL/IEEE/NEC, etc)) to ensure product compliance

Education and Experience:

• A BSEE, BSME or equivalent and a minimum 3 years of experience designing MV/LVSwitchgear or Related Products.  This must include a solid grasp of three-phase electric power concepts including distribution systems.
• Knowledge of UL / IEEE standards for various types of electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
• Must be a team player with strong verbal/written communication skills and self-motivated with an ability to work independently without supervision.
• Strong organizational skills with precise attention to detail
• Competency with CAD software and Microsoft Office products
• Familiarity with the NRTL evaluation and certification processes an asset

 

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WIRING DESIGNER - FREMONT, CA

Purpose of Position:

Create point-to-point wiring diagrams for use at our production facilities based on engineering schematic packages for electrical equipment.

Essential Functions:

• Use Autocad software to create point-to-point wiring diagrams on a specific custom order basis based on schematics generated by an electrical design engineer.  Note: Selecting of components and engineering circuit design is NOT the responsibility of the wiring designer.
• Verify accuracy and make corrections to wiring diagrams created by other designers, and schematics created by electrical design engineers.
• Confirm components on Bill of Material to ensure wiring blocks are accurate prior to implementing designs.
• Working with other Wiring Designers and our CAD team, generate component symbol blocks that meet IEM standard so they can be added to the verified library of components.
• Follow projects through production and wiring cycle, working with wiring technicians on the plant floor to address any issues and make corrections prior to QC check and order shipment.
• Give priority to making corrections and supporting projects that have been released previously so as not to delay production or field service, whenever issues arise.
• Coordinate with Design Engineers and Production Wiring Leads to ensure that design mistakes are captured and corrected on projects moving forward.
• Utilize internal intranet systems to formally transmit completed wiring diagram drawings to production.

Education and Experience:

• Minimum of 2-3 years of experience working at wiring of switchgear/switchboards or industrial control panels.
• Working knowledge of Autocad drafting software is preferred; willingness to learn is a must.
• Must have above average attention to detail.
• Ability to interact directly with engineers, wiring technicians, other technical resources and management.
• Good written and oral communications skills in English is required. Vietnamese language skills are a plus.
• Ability to handle multiple concurrent tasks while accurately predicting timeframes and meeting project schedules.

Salary Range:

$65,000 - $100,000 DOE

 

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PRODUCTION WORKER - SURREY, BC

Essential Functions:

• Complete assembly and wiring of electrical components
• Use wire termination and component layout tools including but not limited to strippers, wire cutters, wire crimpers, screwdrivers, tee square, machinist square, tape measure, wrenches and pliers.
• Follow company established practices for wire termination, routing, bundles, wire harnesses and wire numbers.
• Mount electrical components including circuit breakers, switches, transformers, relays, contactors, terminals, input/output devices and/or all other related switchgear electrical devices.
• Meeting production schedules while maintaining IEM’s strictest quality standards
• Keep work area clean and organized.
• Keep the supervisor informed of problems, progress and suggestions in a timely manner.
• Adhere to established safety guidelines.
• Independently inspect own work for in process defects to ensure error-free products.
• Mount devices to back panels and enclosures using a variety of methods including drilling and tapping.
• Identify opportunities that provide cost effective alternative methods to process and materials.
• Perform other duties which may be required by supervisor.

Education and Experience:

• High School Diploma
• To be physically fit and mechanically inclined; prior use of hand tools (i.e. impact drill/driver)
• Able to work in a manufacturing environment and perform physical requirements of the job, which may include standing for long periods of time, lifting up to 30 lbs and completing repetitive tasks for long period of time
• Ability to work quickly with your hands while maintaining accuracy and high quality
• Must have own transport as there is no public transit in the area
• Proven Safe Work Record
• Strong work ethic and motivation to learn
• Must be a team player

• $16.81/hour to start (minimum $18.09 after 3 month probation), plus excellent benefits
• On-the-job training
• Choice of work schedules 5 days/8 hours or 4 days/10 hours
• Safe, clean work environment
• Variety of Tasks and opportunity to learn

 

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WIRING TECHNICIAN - SURREY, BC

Essential Functions:

You will be responsible for the wiring of control panels, which will include:

• Use wire termination and component layout tools including but not limited to strippers, wire cutters, wire crimpers, screwdrivers, tee square, machinist square, tape measure, wrenches and pliers.
• Follow company established practices for wire termination, routing, bundles, wire harnesses and wire numbers.
• Wire complete panels per drawings including back panels and wiring between devices/ components.
• Mount electrical components including circuit breakers, switches, transformers, relays, contactors, terminals, input/output devices and/or all other related switchgear electrical devices.
• Meeting production schedules while maintaining IEM’s strictest quality standards
• Assembly of LV and MV switchgear
• As required
• Training provided

Education and Experience:

• 2 + years experience in assembling and wiring electrical panels, back pans, doors, etc. required
• Ability to interpret drawings, work independently
• Mechanical aptitude
• Ability to work quickly with your hands while maintaining accuracy and high quality
• Strong work ethic and motivation to learn
• Working flexible shifts as required (which may include weekends, evenings and statutory holidays)
• Must be a team player

 

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MECHANICAL ASSEMBLER - SURREY, BC

Essential Functions:

• Read, interpret and follow basic diagrams, engineering drawings, specifications, bills of materials, and other instructions or procedures to accurately fabricate and assemble materials and equipment.
• Set up and operate fabricating machines, such as press brakes, rolls, punch press, shears, cutters, grinders, and drill presses, to bend, cut, form, punch, drill, or otherwise form and assemble metal components.
• Use multiple measuring devices such as scales, feeler gauges, rulers, micrometers, calipers tee square, machinist square and tape measure to accurately and precisely perform work.
• Punch, jig or perform layout of enclosure doors or enclosures.
• Fabricate, modify and/or install various metallic or non-metallic items and components.
• Fabricate and install bus bar sections per drawings or instructions.
• Perform metal corrections and touch-up painting as directed.
• Install and/or modify various metallic or non-metallic items and components.
• Comply with all safety, quality and work rules, guidelines and regulations.
• As required

Education and Experience:

• High School Diploma
• 2 + years of experience in a metal fabrication shop using mechanical equipment.
• Ability to interpret drawings, work independently
• Mechanical aptitude
• Ability to work quickly with
• your hands while maintaining accuracy and high quality
• Strong work ethic and motivation to learn
• Must be a team player
  
• Execellent benefits and new facility
• You will have a choice of working 5 days/8 hours or 4 days/10 hours

 

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SR. SOFTWARE DEVELOPER - LOCATION: FLEXIBLE

Purpose of Position:

As a member of the IT division, you will be working on software development by researching, designing, implementing, and managing software programs. You will be writing and implementing efficient coding, determining operational practicality, and maintaining and upgrading existing systems.

Education and Experience:

• Bachelor’s degree in Computer Science or related field, or equivalent professional experience preferred.
• Minimum of 10 years of experience working in software development.
• Minimum of 3 years of experience working in electrical power industry.
• Knowledge of Low Voltage/Medium Voltage switchgear is a plus.
• JAVA experience a MUST
• Experience with the VLOOKUP function
• Experience with Tomcat
• Experience with HTML
• COBOL experience a plus
• VBA experience a plus
• SQL familiarity a plus
• Javascript experience a plus
• Git experience a plus
• Excellent written and oral communications skills
• Ability to handle multiple concurrent tasks
• Communicate with the team to implement features
• Experience with ERP systems, including researching costs for components

Salary Range:

$120,00 - $150,000 (DOE and job location)

 

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METAL FABRICATOR - JACKSONVILLE, FL

Essential Functions:

• Read, interpret and follow basic diagrams, engineering drawings, specifications, bills of materials, and other instructions or procedures to accurately fabricate materials and equipment.
• Set up and operate fabricating machines, such as press brakes, rolls, punch press, shears, cutters, grinders, and drill presses, to bend, cut, form, punch, drill, or otherwise form and assemble metal components.
• Use multiple measuring devices such as scales, feeler gauges, rulers, micrometers, calipers tee square, machinist square and tape measure to accurately and precisely perform work.  
• Fabricate, modify and/or install various metallic or non-metallic items and components.
• Perform metal corrections and touch-up painting as directed.
• Comply with all safety, quality and work rules, guidelines and regulations.
• Set up, operate and maintain production tools and equipment.
• Keep the supervisor informed of problems, progress and suggestions in a timely manner.
• Maintain a safe and clean work environment at all times.
• Identify opportunities that provide cost effective alternative methods to process and materials.
• Keep red-lines and mark ups of any drawing changes required during manufacturing and turn in to supervisor upon their request.
• Perform other duties which may be required by supervisor.

Education and Experience:

• High School Diploma or GED
• At least 1 year of experience in a metal fabrication shop using mechanical equipment.  Experience in welding a plus.
• Must be able to work overtime as needed and successfully pass a background check and drug screen.   

Physical/Mental/Environmental:

Physical Demands:

            Activities:         Sitting – 5%                  Walking/Standing – 95%

            Lifting:             Frequently lift up to 50 lbs.

            Bending:          Must be able to bend, squat, crawl and climb.

            Vision:             Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands:          Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:               Shop/warehouse.  Not climate controlled.  Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes. 

 

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ASSEMBLY TECHNICIAN - JACKSONVILLE, FL

Essential Functions:

• Read, interpret and follow basic diagrams, engineering drawings, specifications, bills of materials, and other instructions or procedures to accurately assemble materials and equipment.
• Use multiple measuring devices such as scales, feeler gauges, rulers, micrometers, calipers tee square, machinist square and tape measure to accurately and precisely perform work.  
• Punch, jig or perform layout of enclosure doors or enclosures.
• Fabricate and install bus bar sections per drawings or instructions.
• Install and/or modify various metallic or non-metallic items and components.
• Perform touch-up painting as directed
• Comply with all safety, quality and work rules, guidelines and regulations.
• Set up, operate and maintain production tools and equipment.
• Keep the supervisor informed of problems, progress and suggestions in a timely manner.
• Maintain a safe and clean work environment at all times.
• Identify opportunities that provide cost effective alternative methods to process and materials.
• Keep red-lines and markups of any drawing changes required during manufacturing and turn in to supervisor upon their request.
• Perform other duties which may be required by supervisor.

Education and Experience:

• High School Diploma or GED
• At least 1 year of experience in a metal fabrication shop using mechanical equipment. Experience in welding a plus. 
• Must be able to work overtime as needed and successfully pass a background check and drug screen.   

Physical/Mental/Environmental:

Physical Demands:

            Activities:         Sitting – 10%                Walking/Standing – 90%

            Lifting:             Frequently lift up to 50 lbs.

            Bending:          Must be able to bend, squat, crawl and climb.

            Vision:             Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands:          Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:               Shop/warehouse.  Not climate controlled.  Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes. 

 

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WIRING TECHNICIAN - JACKSONVILLE, FL

Essential Functions:

• Read and interpret wiring diagrams, process sheets and schematic drawings.
• Complete assembly and wiring of electrical components per drawings.
• Use wire termination and component layout tools including but not limited to strippers, wire cutters, wire crimpers, screwdrivers, tee square, machinist square, tape measure, wrenches and pliers.
• Follow company established practices for wire termination, routing, bundles, wire harnesses and wire numbers.
• Wire complete panels per drawings including back panels and wiring between devices/ components.
• Operate computer terminal and wire labeling equipment.
• Keep work area clean and organized.
• Keep the supervisor informed of problems, progress and suggestions in a timely manner.
• Adhere to established safety guidelines.
• Independently inspect own work for in process defects to ensure error-free products.
• Mount devices to back panels and enclosures using a variety of methods including drilling and tapping.
• Identify opportunities that provide cost effective alternative methods to process and materials.
• Keep red-lines of any drawing changes required during manufacturing and turn in to supervisor upon their request.
• Perform other duties which may be required by supervisor.

Education and Experience:

• High School Diploma or GED
• At least 1 year of electrical wiring experience and ability to work in a team environment.
• Experience using hand tools a plus.
• Must be able to work overtime as needed and successfully pass a background check and drug screen.

Physical/Mental/Environmental:

Physical Demands:

            Activities:         Sitting – 5%                  Walking/Standing – 95%

            Lifting:             Frequently lift up to 50 lbs.

            Bending:          Must be able to bend, squat, crawl and climb.

            Vision:             Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands:          Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:               Shop/warehouse.  Not climate controlled.  Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes. 

 

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PROJECT MANAGER - JACKSONVILLE, FL

Essential Functions:

• Work as part of the Integrated Products team to share ideas and improve operations, supporting and implementing continuous improvement activities aligned with
• Review processes and procedures to optimise results and improve quality of delivery in line with company and customer requirements
• Understand the production flow and processes to effectively implement changes with courtesy, resulting in team engagement
• Collaborate with stakeholders to remove process bottlenecks and support accelerated growth
• Plan and manage projects from initiation through to completion; understand the risks, dependencies and critical milestones to be met to ensure success
• Lead, define and develop communication tools to support customer requirements
• Perform root cause analysis and engage key internal and external stakeholders to define and implement robust solutions to new and reoccurring issues
• Compilation and analysis of information pertaining to component reliability, production and field issues to identify trends and opportunities
• Schedule and coordinate shipments to finished goods inventory and/or 3PL warehousing as required

Education and Experience:

• 5+ years of recent project management/process experience in a manufacturing environment
• Exceptional written and verbal communication skills
• Strong professional presence and a proven ability to interface with various levels of management and motivate cross functional teams
• Hands on approach to problem solving
• Advanced level computer skills in Excel & knowledgeable in typical business software including MRP/ERP type software packages
• Strong planning, project management and organizational skills with the ability to prioritize tasks and juggle multiple projects and competing priorities
• Being flexible and positive, exhibiting an outgoing/service-oriented personality is a must
• Preferred Bachelors degree in Manufacturing, Engineering or related discipline
• Lean Certification/Project Management qualification is a definite asset
• Successful candidate must be willing/able to travel to Vancouver, Canada for training.

 

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ENTRY-LEVEL FIELD SERVICE ENGINEER - JACKSONVILLE, FL

Purpose of Position:

As a Field Service Engineer, you will receive foundational knowledge of our equipment by being trained to do the in-house testing, verification and start-up in the field of a project.  This will include performing inspections, developing test procedures, performing set-up and dynamic adjustment of analog and digital governor systems, voltage regulator systems and engine/generator controllers.  You will also perform modifications and repairs to existing systems.  This position will have the possibility of transitioning into design engineering at a later date.

Essential Functions:

• Perform inspections, troubleshooting and commissioning of power products. These systems will always include circuit protection and power distribution devices. Equipment will sometimes also include automation systems, PLCs, and / or data acquisition systems.

• Perform programming for automation, protection or monitoring devices within IEM products.
• Identify and propose solutions to system integration issues with other vendor’s equipment.
• Coordinate with project management and the engineering department to find solutions to product
• or commissioning issues identified by IEM or reported by the customer in the field.
• Perform electrical and mechanical engineering surveys at customer sites to identify solutions to real world problems.

• Perform engineering services related to field service including but not limited to: generating physical or electrical drawings, selecting components (Bill of Materials generation), identifying engineering solutions surrounding networking and communications protocols.

• Technical product support.
• Work with project engineers and project managers to select and coordinate the installation and replacement of parts.

Education & Experience:

• A Bachelor of Science in Electrical Engineering or a related field.
• Must be a team player and have strong communication skills.
• Ability to work independently without direct supervision is a must.
• Ability to travel. Must be willing to work evenings and weekends.
• Resumes MUST include GPA and any work history.
• Experience with switchgear and electrical controls system.

• Experience with advanced communication protocols and networking concepts.
• 2 yrs. of experience working in a field service role with a focus on commissioning of electrical equipment.

• Understanding and familiarity with lock out tag out procedures involving multiple power sources.

Salary Range:

$32/hour

 

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SR. FIELD SERVICE ENGINEER - US FLEXIBLE

Purpose of Position:

This position is responsible for directly commissioning, troubleshooting and performing maintenance on IEM as well as non-IEM products. With time to prepare, Senior Field Engineers should have the skills to handle any commissioning or troubleshooting task on IEM equipment, including our most complex systems.  Capable to lead a team to complete turnkey complex switchgear or controls retrofits.  Completes high level automation assignments in addition to providing leadership/training/support for junior techs/programmers.  Can identify and propose solutions to integration issues between IEM equipment and other vendor equipment. 

Essential Functions:

• As required, travel to customer sites to independently complete or lead commissioning and/or troubleshooting activities with junior techs/engineers.
• Attend site meetings and walk-throughs; provide input to applications or sales teams on automation and switchgear solutions utilizing IEM products.
• Provide automation/networking support and commissioning training to field service engineers and technicians.
• Assists with project start-up and resolving punch list items found at the job.  Works with IEM Project Managers to update punch lists and ensure jobs are closed out.
• Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications.  Works with production and engineering teams to help resolve any deficiencies that are found.
• As required, travel to manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
• Identify project areas of risk that may adversely affect success of subordinate technicians
• Work with the Field Service Manager in scheduling additional field resources and/or teams to cover service needs.
• Performs other duties as required by supervisor.

Supervision of Personnel:

No

Education & Experience:

• Four-year college degree in Engineering, and/or related field experience
• Strong troubleshooting and problem solving skills related to switchgear, PLC controls, Generator controls, and networking equipment.
• Ability to handle multiple priorities.
• Excellent communication skills and customer presence is a must.
• Travel is required.

Salary Range:

$45-$70/hour (DOE and job location)

 

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LEAD FIELD SERVICE ENGINEER - US FLEXIBLE

Purpose of Position:

This position serves as the subject matter expert on IEM’s custom repeatable Low Voltage and Medium Voltage Switchgear products from the field service perspective. They’re the main and first point of contact for supporting and training internal technicians as well as leading communication with commercial and production teams within IEM. Responsible for directly troubleshooting, commissioning, collecting data and performing maintenance on switchgear and related core IEM products, including UL891 switchboards.

Essential Functions:

• Support field service technicians tasked with commissioning and troubleshooting of Switchgear Products.
• Follows a scientific step-by-step process to troubleshooting equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
• Works directly with 3^rd party equipment vendors to help resolve re-occurring issues with vendor equipment within IEM’s integrated products.
• Communicate with Product Engineering and Design Teams with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors.
• Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently.
• As required, travel to manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
• Assists with project start-up and resolving punch list items found at the jobsite.  Works with leads and site superintendents to update punch lists and ensure jobs are closed out.
• Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications.  Works with production, service and engineering teams to help resolve any deficiencies that are found.
• Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.
• Performs other duties as required by supervisor.

Supervision of Personnel:

No

Competencies:

• Four-year college degree in Engineering and/or related field experience
• Detail-Oriented
• Strong troubleshooting and problem-solving skills.
• Ability to multitask and ensure follow-up on multiple competing priorities
• Excellent communication skills and customer presence is a must.
• Travel is required.

Salary Range:

$40-$60/hour (DOE and job location)

 

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LEAD FIELD SERVICE ENGINEER - US FLEXIBLE

Purpose of Position:

This position serves as the subject matter expert on IEM’s custom repeatable integrated products from the field service perspective. They’re the main and first point of contact for supporting and training internal technicians as well as leading communication with commercial and production teams within IEM. Responsible for directly troubleshooting, commissioning, collecting data and performing maintenance on integrated products.

Essential Functions:

• Support field service technicians tasked with commissioning and troubleshooting of Integrated Products.
• Follows a scientific step-by-step process to troubleshooting equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
• Works directly with 3^rd party equipment vendors to help resolve re-occurring issues with vendor equipment within IEM’s integrated products.
• Communicate with Product Engineering Team with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors.
• Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently.
• Provide automation/networking support and training to field service engineers and technicians
• As required, travel to manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
• Assists with project start-up and resolving punch list items found at the jobsite.  Works with leads and site superintendents to update punch lists and ensure jobs are closed out.
• Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications.  Works with production, service and engineering teams to help resolve any deficiencies that are found.
• Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.
• Performs other duties as required by supervisor.

Supervision of Personnel:

No

Competencies:

• Four-year college degree in Engineering and/or related field experience
• Detail-Oriented
• Strong troubleshooting and problem-solving skills.
• Ability to multitask and ensure follow-up on multiple competing priorities
• Excellent communication skills and customer presence is a must.
• Travel is required.

Salary Range:

$40-$60/hour (DOE and job location)

 

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LEAD FIELD SERVICE ENGINEER - C&I, US FLEXIBLE

Purpose of Position:

This position is responsible for directly scheduling, managing and enabling the success of a team of field service techs/engineers as they commission, troubleshoot or perform maintenance on custom IEM and occasionally non-IEM manufactured products.  The lead will play a dual role as a Regional Team Lead and travelling Field Service Engineer, with the ability to commission high level IEM LV and MV equipment without the aid of a script, including systems with automation elements. 

Essential Functions:

• Provide supervision, mentorship and on-the-job training to field service engineers and technicians
• Reviews Field Trip Requests from sales and schedules technicians for successful fulfillment
• Provide product/field service expertise, acting as a technical lead to a team of techs/engineers
• As required, travel to customer sites to lead commissioning activities with junior techs/engineers or to complete independently.
• As required, travel to manufacturing or field service offices of IEM to meet with subordinates, participate in or lead training exercises, or to participate in factory witness/shop testing.
• Attend site meetings and walk-throughs.
• Identifies project areas of risk that may adversely affect success of subordinate technicians
• Assists with project start-up and resolving punch list items found at the job.  Works with IEM Project Managers to update punch lists and ensure jobs are closed out.
• Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications.  Works with production and engineering teams to help resolve any deficiencies that are found.
• Work with the Field Service Manager in scheduling additional field resources and/or teams to cover service needs.
• Performs other duties as required by supervisor.

Supervision of Personnel:

Yes

Competencies:

• Commissioning and Troubleshooting of Electrical products in the field
• Understanding of jobsite hazards and a commitment to working safely
• Strong problem-solving skills.
• Ability to handle multiple priorities.
• Excellent communication skills and customer presence is a must.
• Supervisory experience is a major plus
• Travel is required.

Salary Range:

$40-$65/hour (DOE)

 

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FIELD SERVICE COORDINATOR (C&I) - COLUMBUS, OH / STERLING, VA

Purpose of Position:

The coordinator will work with field service management, IEM sales and Field Service Techs to ensure that all Field Service Requests are satisfactorily fulfilled and closeout documentation is provided. 

In addition, the coordinator manages operations of the Fremont Field Service office.  They will be responsible for shipping/receiving and with replenishing a supply of parts and materials.

Essential Functions:

Field Service Support Functions:

• Review Field Trip Requests for completeness and accuracy.    
• Assist in scheduling available field resources by confirming start and milestone dates with work site points of contact.
• Ensure that technicians have all parts, test equipment and documentation needed to fulfill work orders.
• Review technician parts request forms for accuracy and completeness before sending to commercial sales for fulfillment.
• Ensure that every Field Trip Request gets closed out properly.
• Make travel arrangements as required for field personnel.
• Update project databases and scheduling calendars.
• As directed by Field Service Manager attend project construction and commissioning meetings on an as needed basis.
• Track and check for completeness technicians’ time sheet and expense reports. 
• Proactively identify areas of improvement and work with management to continuously improve our operations.
• Perform other duties which may be required by supervisor.

Warehouse Functions:

• Handle all shipping and receiving to/from the field service office of IEM.
• Coordinate via RMA on processing of returns for repairs, replacement, or credit.

Supervision of Personnel:

• None

Competencies:

• Excellent Organization Skills
• Professional Service Skills
• Team Oriented
• Time Management
• Dependability
• Attention to Detail and Thoroughness

Education & Experience:

• Minimum of 1-2 years of experience working as a coordinator, planner or warehouse manager.
• Previous Field Service administration experience, knowledge and understanding is a plus.
• Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
• Ability to interact directly with customers, sales, management, technicians, QC and shop personnel.
• Excellent written and oral communications skills
• Ability to handle multiple concurrent tasks

Salary Range:

$26-$36/hour (DOE and job location)

 

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APPLICATIONS ENGINEER - ELECTRICAL AND SWITCHGEAR, US FLEXIBLE

Purpose of Position:

You will be responsible for providing applications engineering support to our sales and engineering teams with a focus on three-phase power, automation and communication within low and medium voltage switchgear, applying high-level engineering concepts to solve real world problems for our clients.

Essential Functions:

• Provide pre-order engineering support and assist with high-level design challenges. This may include generating preliminary drawings, communications diagrams, sequences of operation and bills of materials.
• Provide technical support to the design engineering team and collaborate with mechanical design and production teams to identify novel solutions for unique applications.
• Provide input to product development team on potential new products or changes to existing products.
• Provide technical/engineering input on customer plans, specifications and scope of work for new and prospective equipment orders before hand-off to the design engineering team. Ensure the product offering fits the application and the information supplied is complete.
• Support the Design Engineering team with applications and design questions.
• Assist with building a library of standard design details, tools and CAD resources for repeatable applications.
• Provide technical training on IEM products and applications.
• Review and evaluate products and customer orders to applicable codes and standards; provide consultation to internal sales and engineering parties.

Education & Experience:

• A BSEE or equivalent and a minimum 2 years of experience working in an engineering role at IEM. 
• A solid grasp of three-phase electric power concepts including distribution systems, control and protection strategies and rotating machines is preferred
• Solid understanding of communications hardware, topologies and protocols with emphasis on Ethernet networking, Modbus and IEC 61850.
• Familiarity with the National Electric Code and UL / IEEE standards for various types of electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
• Must be a team player with strong verbal/written communication skills and self-motivated with an ability to work independently without supervision.
• A PLUS: Ability to read and interpret mechanical assembly drawings. PLC and HMI application programming experience. Power study and protection coordination experience. Python programming experience.

Salary Range:

$90,000 - $125,000 (DOE and job location)

 

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FIELD SERVICE TECHNICIAN (ELECTRICAL) - STERLING, VA / BOARDMAN, OR / FREMONT, CA / COLUMBUS, OH

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Jacksonville, FL for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors; Circuit breakers; Bus bar; Switchgear section doors and subpanels; Addition of control components; Power Cabling and control wiring;
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts
• Performing preventive maintenance, field installations and modifications to existing equipment
• Technical product support

Education and Experience:

• A technical degree or equivalent and 1-2 yrs. of experience working in a manufacturing environment or field service role with ELECTRICAL EQUIPMENT.
• Must be a team player and have strong communication skills
• Ability to work independently without direct supervision is a must
• Ability to travel. Must be willing to work evenings and weekends.

• Experience with switchgear and electrical controls system. (Plus)
• Military experience (Plus)
• Ability to read and interpret electrical wiring diagrams (Plus)

Salary Range:

CA: $40-$55/hour (DOE)

VA, OR, and OH: Apply and inquire within

 

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POWDER COAT AND FABRICATION LEAD - JACKSONVILLE, FL

Purpose of Position:

The position will be responsible for all aspects of preparing metal parts for application of powder coating to assemble low and medium voltage switchboard and switchgear assemblies. They will also oversee all aspects of metal fabrication.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All essential functions are in addition to your normal job requirements.

• Responsible for maintaining all equipment and systems associated with powder coat line in full functioning operational order.
• Responsible for maintaining proper balance of chemicals and treatments required to treat metal in preparation of powder coating process.
• Track and document usage of water, chemicals and powder to ensure compliance with environmental regulatory requirements.
• Work with scheduling to stage parts thru powder coating to properly support production needs.
• Manage, order and track materials needed to fully operate powder line. This includes powder, chemicals, room filters, safety equipment, etc.
• Strong aptitude and ability to come up with creative solutions to problems.
• Ensure adherence to company policies and procedures.
• Train designated personnel on powder system operations, fabrication equipment and the various components.
• Maintain high quality standards for all powdered products.
• Supervises a team responsible for the fabrication of metal, copper, phenolic and other parts to assemble low and medium voltage switchboard and switchgear assemblies.
• Must be experienced in operation of industrial CNC fabrication equipment, including shear, turret punch, press brake, bus bar cutter, punch and forming machines.
• Understand mechanical fabrication drawings including metal flats, acad orthographic drawings, Solidworks packages, etc…
• Basic welding skills.
• Setting schedule to maintain material fabrication output to support plant assembly lines.
• Performs other duties which may be required by supervisor.

Competencies:

• Team Leadership Experience
• Communication Proficiency
• Employee Training Experience
• Motivation Skills
• Process Improvement

Education and Experience:

• 4-year college or technical degree is preferred, or 3 years of relevant job experience.
• Experience in metal fabrication shop using mechanical equipment.
• Welding experience is a plus.
• Experience operating a paint line.

Physical/Mental/Environmental:

Activities:          Sitting - 25%; Walking/Standing - 75%

Lifting:               Frequently lift up to 50 lbs.

Bending:           Must be able to bend, squat, crawl and climb.

Vision:               Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands:       Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:                Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

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