Careers

At IEM, we pride ourselves in setting and raising the bar for innovation in the electrical distribution industry. From advanced engineering and technologies, to our parallel manufacturing process, quality control practices and experienced management, IEM is making a difference and so can you.

Our success depends on cultivating the diversity and skills that our employees bring to our business. We offer challenging projects, collaboration with smart people and an inventive culture. IEM employees appreciate working in an autonomous environment that fosters creativity and individual growth.

We’re looking for talented individuals who consistently go the extra mile for a project, client and colleague, people who are committed to continuous professional growth.

To apply for a career opportunity with IEM, send a cover letter and your resume to careers@iemfg.com and include the title of the position(s) you are applying for in the subject line. Please submit these documents as attachments in Word, Excel or Adobe PDF formats. Do not provide hyperlinks to websites for download. Compensation is commensurate with experience.

Apply

Available Positions:

MAINTENANCE TECHNICIAN - SURREY, BC

Purpose of Position:

The ideal candidate for the position is detail-oriented, electrically and mechanically inclined and willing to take on responsibilities for the maintenance department and special projects as needed. Ability to work in different sites within the Lower Mainland.

Essential Functions:

Responsible for all aspects of setting up, maintaining and preventative maintenance of all equipment (Amada, Boschert, Artos, Epilog etc.)
Perform basic HVAC+Controls, Electrical, Plumbing, Carpentry, Painting and Preventive Maintenance work orders.
Troubleshoot errors and offer solutions to best support the organization
Calibrate company tools and instruments
Find and supervise contractors for repair and maintenance of machines

Adhere to Health and Safety standards/policies and have a safety-first work style
Any other general maintenance requirements

Education and Experience:

Qualified candidates must possess:

Millwright Journeyman ticket, or Red Seal certification preferred, but not required
Must hold a valid driver’s license and access to a vehicle.
At least 3 years of electrical and mechanical work experience
Experience in building service (A/C, Compressor, Hydraulic, Fire alarm system)
Strong troubleshooting skills with an ability to understand and interpret pneumatic, hydraulic and electrical drawings/schematics.
Available to work weekends (if needed)
Good verbal and written communication skills

Physical / Mental / Environmental:

Physical Demands:

Activities: Sitting – 10% Walking/Standing – 90%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Salary Range:

$25.00 - $31.00/hour (DOE)

PROCESS ENGINEER - FREMONT, CA / JACKSONVILLE, FL

Purpose of Position:

The top priorities of this position will be to support operations in delivering quality products on time and to the customer's requirements. It will require learning and understanding electrical and mechanical design, assembly processes, and test requirements. The candidate will design and document processes, tooling, and assembly fixtures to meet engineering drawing requirements. The candidate will also identify and propose cost savings, solve problems, and quickly respond to process and quality issues. The ideal candidate will be able to work effectively with the other departments and possess good verbal and written English skills. The performance will be measured by the ability to work with others, managing commitments including timely project completion, and annual cost savings.

Essential Functions:

Tooling and Process

Design or source, verify, and implement tooling for assembly.
Create new or update existing process instructions.
Develop assembly line process documentation (specification, work instructions, etc.).
Keep assembly processes and tooling fixtures up to date.
Manage new product launches into production.
Identify and Support cost reduction initiatives with the process and tooling improvement.

Troubleshooting and Corrective Actions

Troubleshoot production issues and implement effective solutions.
Investigate and participate in corrective and preventative action plans to address non-conformances.
Conduct root-cause analysis to determine any component and assembly issues and implement the preventative solution promptly.
Implement improvement initiatives using continuous improvement tools and techniques.
Assist and/or Lead with the disposition and root cause(s) of Correction Action Requests (CARs) and Non-conformance Reports (NCRs)

Other Key Responsibilities

Work on PFMEA to identify potential risk and reduce to acceptable level.
Support Inspection and QA test with fixtures design and equipment implementation.
Provide technical support to multi-levels of employees while working in a team environment.
Other tasks and responsibilities as assigned.

Education and Experience:

Mechanical or Electrical Engineering or equivalent.
Professional attitude and appearance.
Self-motivation and aptitude for learning.
Excellent communication skills.
Sound understanding of engineering drawing and tolerancing.
Experience in 3D CAD (SolidWorks) and 2D drawing development.
Extensive knowledge of tooling and fixture design.
Effective troubleshooting and problem-solving skills.
Experience with managing multiple projects and meeting deadlines.
Capable of working under pressure in a fast-paced environment.
Proficiency in tackling a heavy workload.
1-3 years of experience in a similar role.

Salary Range:

$85,000 - $100,000 (FREMONT)

QUALITY MANAGER - JACKSONVILLE, FL

Purpose of Position:

The top priorities of this position will be to measure, monitor and lead implementation and development of the Quality Management System and continuous improvement programs in all areas of the organization at the manufacturing site – both internal and external.

Significant involvement with all areas of product and manufacturing, while also increasing our communication and collaboration with key departments is instrumental in this position.

Essential Functions:

Manage the development, maintenance and certification of the Quality Management System according to the ISO 9001 standard (Procedures, Processes and Work Instructions)
Manage the capacity and availability of resources and administration of documentation for all departments related to the ISO 9001 Quality Management System
Oversee Quality Inspection and Test Procedures and standardize processes for efficiency
Lead 8D Corrective Action Report (including 5Y and Fishbone) activities and verify completeness and effectiveness
Identify and provide training, mentoring, and guidance for team members in operations
Oversee the reporting of any non-conformances occurring within the organization, including the investigation and implementation of corrective measures and reporting
Collect and communicate KPI’s related to Quality as defined and identify trends and causes
Oversee and develop process improvements strategies and document
Collaborate with other stakeholders to enhance productivity in areas of quality, cost, performance and maintenance
Schedule and perform internal audits and coordinate activities and interface for external audits and administer respective CAR’s related to any findings
Ensure timely disposition and issuance of CARs for Quality rejects and the RMA process
Develop & implement Vendor Management program and supporting metrics
Oversee ISO and quality training programs to new and existing employees
Any other related duties in connection with the position including but not limited to:
Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards
Understanding of UL, CSA and other regulatory requirements
Must abide by and help Lead Improvement to Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
Responsible for compliance to company and regulatory standards
Maintain and develop strong working relationships with other departments and outside vendors
Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
Commit to self-development goals as discussed with your Director and attend company-sponsored training
Perform other duties as assigned by Director

Education and Experience:

Bachelor’s degree or diploma in relevant field with work experience
3+ years related experience on Infor Syteline ERP systems using QCS Modules
Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
Excellent verbal and written communication skills
Ability to multi-task and prioritize in a fast-paced manufacturing environment
Management or Supervisory experience
Understanding of Mechanical and Electrical Manufacturing
Verbal and written communication proficiency
Attention to detail
Thorough compliance knowledge
Organizational and time management skills
Reliable with a respect to confidentiality

Physical / Mental / Environmental:

Physical Demands:

Activities: Sitting – 70% Walking/Standing – 30%

Lifting: Must be able to lift up to 10lbs.

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space 70% with 30% in production areas.

PRODUCTION CONTROL SUPERVISOR - JACKSONVILLE, FL

Purpose of Position:

This position is responsible for overseeing the planning and managing of production schedules to meet customer delivery requirements and best utilize the company’s productive capacity as well as serving as liaison between the Commercial Services Department and Production.

Essential Functions:

Review new customer orders and establishes shipping schedules compatible with customer requirements and production capabilities.
Commit to a delivery schedule and ensures on time delivery is met.
Analyze sales order releases with respect to capacity planning and material requirements.
Receive and review sales orders against current requirements and work in process.
Interface with production management to determine necessary action to meet customer requirements and with sales personnel to negotiate compromises when necessary.
Obtain commitments on completion dates for processes and any other requirements needed to complete and ship orders as scheduled.
Monitor performance to commitments and initiates department lead time required for procurement of materials and engineering to avoid costly delay, customer dissatisfaction and complaints.
Establish lead times based on capacity levels.
Oversee the scheduling of products through all work centers.
Coordinate planning and scheduling with the production floor on order release dates and timing of assembly and shipping.
Revise and reschedule orders to compensate for expedited orders, material shortages, and customer cancellations or suppliers failure to deliver on time.
Prepare daily line efficiency reports for the Production Department and tracks the status of production daily.
Perform other duties which may be required by supervisor.

Supervision of Personnel:

Production Planners
Production control coordinator
PDC Administrators

Education and Experience:

Bachelor’s Degree in Supply Chain/Materials Management or Business Administration from a four year college or university.
Combination of 10 to 15 years of experience in Supply Chain Management or Production Control in a technical or manufacturing environment.
Fabrication scheduling experience preferred
Decision Making
Communication Proficiency
Technical Capability
Problem Solve/Analysis
Microsoft Office

Physical / Mental / Environmental:

Physical Demands:

Activities: Sitting – 70% Walking/Standing – 30%

Lifting: Frequently lift up to 30lbs. Occasionally lift up to 50 lbs.

Bend: Ability to bend, squat, crawl and climb.

Vision: Long periods of close work on computer screen and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space and exposure to outdoor conditions such as excessive cold, excessive heat, noise/vibration and dust.

POWDER COAT PAINTER - SURREY, BC

Essential Functions:

Read, interpret and follow basic diagrams, engineering drawings, specifications, bills of materials, and other instructions or procedures to accurately fabricate materials and equipment.
Set up and operate fabricating machines, such as press brakes, rolls, punch press, shears, cutters, grinders, and drill presses, to bend, cut, form, punch, drill, or otherwise form and assemble metal components.
Use multiple measuring devices such as scales, feeler gauges, rulers, micrometers, calipers tee square, machinist square and tape measure to accurately and precisely perform work.
Assembly for powder coating process, operating spray gun, loading metal pieces onto paint-line hooks, unloading metal pieces after painting, and general shop cleaning
Practice good housekeeping and safety procedures and adheres to all company policies

Education and Experience:

High School diploma or equivalent
Previous experience in a related field is a plus
Ability to follow instructions
Physically fit: frequently lift up to 50 lbs., must be able to bend, squat, crawl and climb
Proven ability to work well with other and be reliable

Physical / Mental / Environmental:

Physical Demands:

Activities: Sitting – 5% Walking/Standing – 95%

Lifting: Frequently lift up to 50 lbs.

Bending: Must be able to bend, squat, crawl and climb.

Vision: Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands:

Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:

Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Salary Range:

$22.00-24.00/hour (DOE)

PAYROLL SPECIALIST - JACKSONVILLE, FL

Purpose of Position:

This position is responsible for maintaining payroll systems and processing payment according to schedule and in the correct amount.

Essential Functions:

Review new hires to confirm for accuracy in ADP WFN
Review timecards for accuracy and place in payroll status in time tracking system
Process commission and bonus payments
Complete multi- state payroll all employees
Complete payroll tax registration
Maintain any applicable spreadsheets for payroll related entries
Enter and respond to wage garnishments and employment verifications
Prepare and process personnel action forms for pay changes, bonuses and commission
Assist employees with payroll changes (e.g., direct deposit changes, federal tax withholding and state/provincial tax withholding)
Maintaining accurate records of payroll documentation and transactions
Approve benefit enrollments in ADP WFN and update benefit spreadsheets
Prepare credit and catchup spreadsheets for all applicable benefit changes
Communicate with supervisor/managers for proper backup to support payroll entries
Prepare documentation for annual 401(k) audit
Process 401k remittance, download deferral/loan changes and review/approve withdrawal requests in Empower Retirement
Scan payroll documents in the active personnel file folder in the HR drive
Assist the human resources team with daily activities and projects as required
Perform other duties as assigned by Manager

Education and Experience:

Bachelor’s degree in accounting, business or related field
5 years’ experience processing payroll for 500 + employees
Experience working with ADP Workforce Now
Excellent mathematical and calculation skills
Working knowledge of the principles, practices and standards of human resources
Highly responsible & reliable and able to manage confidential information
Proficiency in Microsoft Office Suite
In-depth knowledge of current legal regulations guiding the labor market
Communication proficiency
Attention to detail
Thorough compliance knowledge
Organizational and time management skills
Reliable with a respect to confidentiality

JUNIOR QUALITY CONTROL ENGINEER (ENGINEERED PRODUCT) - SURREY, BC

Purpose of Position:

The ideal candidate is able to stay organized and maintain their attention to detail in a fast-paced environment. Good computer skills are also necessary, as they will have to work with an ERP system and Microsoft Office programs.

Essential Functions:

Able to work at Surrey and Port Coquitlam Locations.

Understand and apply electrical safety measures and electric hazard approach limits as these apply to the equipment and tools used in the performance of the work activities. Ensure these measures protect all personnel working on or in the vicinity while the work is being undertake.
Must apply IEM Electrical safety policies and protocols which meet WorkSafe BC standards and approvals.
Read, understand and apply electrical codes and standards for electrical equipment as these pertaining to IEM built products. Examples are Creepage and Clearance of Electrical circuits, Grounding and Bonding, conductor sizing and, overcurrent protection, etc…
Review of electrical components, determine proper certification/listing marks are applied and confirmation of the device meeting the required specifications needed for the circuit in which it will be employed using product specific data sheets and manuals.
Reading and understand electrical schematics for the purpose of building, testing or troubleshooting electrical controls and power circuits
Troubleshoot to determine production or design errors in electrical circuit logic
Mount electrical components including circuit breakers, switches, transformers, relays, contactors, terminals, input/output devices and/or all other related switchgear electrical devices.
Able to wire controls as it relates to electrical controls, panelboards and switchgear
Fully knowledgeable in the proper use of tools necessary for drilling, tapping, punching and mounting components in electrical controls, panels and switchgear
Create simulation test logic using relays, PLCs and the such to provide the necessary external logic to test product control schemes when necessary.
Maintain records of all personal and company owned test equipment and ensuring these are within Certification usage date, not expired and remains within the permissible Instrument Accuracy Limits at all times of use (tool must be compared to device of known accuracy as benchmark)
Proper use of electrical test tools and apparatus for the purpose of testing electrical controls and power distribution equipment
Use of HV test equipment (Dielectric Strength, Megger, etc.) to ensure the product under test meets and passes production line tests mandated within the certification files and by the applicable standards of the build
Responsible for timely completion of Test Records and storage of these to IEM Server data base (Worknet)
Responsible for taking and storage of evidentiary photos to IEM Worknet for future reference if required. All photos must be clear, photos of nameplates warning labels, rating label and components must be able to read the text to determine validity.
Meeting production schedules while maintaining IEM’s strictest quality standards
Testing of LV Panelboards, LV Switchboards and LV & MV Switchgear Assemblies
Ability to train personnel on the aforementioned points
Provide Tail Gate sessions when required for Test and Production personnel for awareness of issues determined in testing as corrective or preventative measures
Assist in day to day operations within the department as required at the direction of the department group leader or QC Manager
When required travel to job site to preform start-up, commissioning or problem troubleshooting and effect repairs

Education and Experience:

At least 1 years of wiring experience
Reasonable written and verbal communication skills
Ability to work well with others, possess an “easy going” attitude, and have good reliability
Able to work in our Port Coquitlam facility
Computer knowledge and proficient in use of MS Office Suite programs or similar
A BSEE or equivalent and a minimum of 2 years working in RPP (Remote Power Panel), PDU (Power Distribution Unit), or ICP (Industrial Control Panel) related fields
Red Seal Interprovincial Electrical Certification, 2-year electrical engineering diploma and /or equivalent
PLC/HMI programming and testing experience preferred
Knowledge of protective relay schemes an asset

Salary Range:

$23.00 - $26.00/hour (DOE)

ENGINEERING ASSISTANT - JACKSONVILLE, FL

Purpose of Position:

To support to the local engineering team and engineering manager.

Essential Functions:

Provide CAD support for the engineering team on an as needed basis
Work with IEM systems to create bill of materials when needed
Utilize IEM configuration software to design standardized equipment
Creating detailed wiring diagrams for production based on engineered designs
Act as interface between production and the engineering team
Work with production leads to bring issues to engineering
Provide regular updates to engineering team on equipment production status
Generate reports at routine intervals for upcoming commitment dates, milestones, etc.
Provide on-boarding support for new engineers

Education and Experience:

Technical institute certificate or equivalent professional experience preferred.
Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
Working knowledge of Autocad drafting software
Must have experience with 2D CAD software (AutoCAD Preferred)
Team player
Versatile individual with an adaptive skillset
Technical writing skills
Excellent written and oral communications skills
Organization skills
Pride in Workmanship
Time management
Attention to detail and thoroughness

SR. STAFF ACCOUNTANT - JACKSONVILLE, FL

Purpose of Position:

This position is responsible for performing accounting functions in accordance with Generally Accepted Accounting Principles.

Essential Functions:

Reconcile balance sheet accounts with related schedules.
Retrieve, review, create and post daily transactions from the bank accounts to the general ledger. Reconcile the bank accounts monthly.
Review, reconcile and post vouchers processed by Accounting Clerks to the accounting system.
Review, reconcile, and allocate charges made on the American Express account to appropriate expense accounts. Post entry to the general journal.
Review, create, reconcile and post weekly payroll expenses to the general journal.
Review and reconcile PTO balances weekly from timekeeping and payroll systems.
Prepare and post prepaid expense distribution journal entries.
Create intercompany journal entries for chargebacks and reconcile general ledger accounts.
Assist purchasing department employees with transactions when required.
Maintain, replenish and reconcile petty cash fund as required.
Maintain, review and reconcile fixed asset accounts in accordance with company establish guidelines.
Review purchases for application of state sales and use taxes. Review and reconcile sales and use tax accounts. Provide requested information to tax department as necessary to timely process monthly, quarterly and annual returns.
Review and reconcile progress billings / deferred revenue accounts in the general ledger.
Process vendor wire transactions in the banking platform for further approval and release by management.
Prepare and post monthly accruals as requested.
Assist with month end and year end close as requested.
Assist with various additional audits as requested.
Perform other duties as required.

Supervision of Personnel:

None

Education and Experience:

Bachelor’s degree in Accounting or Finance.
2 years of experience in a plant/manufacturing accounting environment.
CPA a plus
Ethical Conduct
Time Management
Organization Skills
Attention to Detail
Personal Effectiveness/Credibility
Financial Management

Physical / Mental / Environmental:

Physical Demands:

Activities: Sitting – 90% Walking/Standing – 10%

Lifting: Must be able to lift up to 5lbs.

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space.

PROJECT MANAGER - FREMONT, CA

Essential Functions:

As Project Manager, you will be responsible for (but not limited to) the following for our key enterprise clients:

Develop and maintain project schedules:

Coordinates customer deliverables with plant production.
Reconciles production schedule to customer demand.
Reconcile customer forecast changes to production plan, update system and provide status reports to all stakeholders.
Coordinates with materials team and vendors to ensure production deliverables are met.
Works with logistics team to coordinate shipments to customer sites.

Administering and coordinating customer’s entire cycle will include but not limited to:

Participate in weekly/daily scheduled deployment update meetings and contribute status information.
Ongoing daily communication regarding capacity, inventory, ship dates, delivery dates, pull-ins, push-outs, delivery addresses, contact information, requests for documents, managing change orders, etc.
Keeping stakeholders appraised of ship dates, changes, etc. and keeping things “on track”
Coordinate factory material support for field service including updates to tracking tools.
Experience managing multiple projects with value in excess of 3+ million at any given time.

Education and Experience:

A minimum of 2 years experience as a successful Project Manager in a fast-paced environment are required.
Being flexible and exhibiting an outgoing/service-oriented and positive personality is a must.
Strong organizational, written and verbal skills, excellent attention to detail, and strong proficiency in Word, Outlook, Excel and PowerPoint are also required.
The ability to prioritize and be effective with many “moving pieces” without supervision is a must.
A technical background or experience in a manufacturing/sales environment is a plus.

Salary Range:

$80,000 - $100,000

STAFFING COORDINATOR - JACKSONVILLE, FL

Purpose of Position:

This position is responsible for planning, organizing and scheduling workers to ensure the company’s labor requirements and needs are fulfilled.

Essential Functions:

Plan, organize and implement sustainable staffing strategy
Ensures staffing requirements are met
Support recruitment efforts by posting open positions, screening candidates, scheduling interviews, preparing offers, and processing pre-employment activities (e.g., reference checks, background screening and drug screening)
Generate New Hire Notice
Conduct orientation and onboarding process for new hires (e.g., employee badge, completion of all new hire documentation, provide IEM gear and facility tour)
Create and maintain job requisition reporting
Work with recruiting agencies when needed
Assist the human resources team with daily activities as required
Backup coverage for receptionist during lunch break as needed
Perform other duties and projects as assigned by supervisor

Education and Experience:

Minimum of 3 years of experience in a Staffing Coordinator or Human Resources role
Proven knowledge of developing and implementing human resource strategies including, hiring, training and orientating new employees
Excellent oral and written communication skills
Working knowledge of the principles, practices and standards of human resources
Highly responsible & reliable and able to manage confidential information
Proficiency in Microsoft Office Suite
In-depth knowledge of current legal regulations guiding the labor market

Communication Proficiency
Attention to Detail
Responsive and Approachable
Organizational and Time Management Skills
Reliable with a respect to confidentiality
Strong Sense of Urgency

Physical / Mental / Environmental:

Physical Demands:

Activities: Sitting – 90% Walking/Standing – 10%

Lifting: Must be able to lift up to 5lbs.

Vision: Long periods of close work on computer screen.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Climate controlled office space.

FIELD SERVICE ENGINEER (TARGET DATA CENTER MARKETS)

Purpose of Position:

This position is responsible for directly commissioning, troubleshooting and performing maintenance on IEM as well as non-IEM products. This position is based out of a location where IEM does not have a service office or production facility and requires a level of experience and independence working at customer sites performing field service on power products.

Essential Functions:

Provide product/field service expertise, with the ability to service and support complex power and control systems.
Travel to customer sites to complete commissioning activities independently, or to lead a team when additional resources are required to meet a timeline.
As required, travel to manufacturing or field service offices of IEM to participate in or lead training exercises, or to participate in factory witness/shop testing.
Attend site meetings and walk-throughs.
Identifies project areas of risk that may adversely affect success of the project or that may pose safety risks for themselves or other technicians working onsite.
Assists with project start-up and resolving punch list items found at the job. Works with IEM Project Managers to update punch lists and ensure jobs are closed out.
Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production and engineering teams to help resolve any deficiencies that are found.
Work with the Field Service Lead in scheduling additional field resources and/or teams to cover service needs.
For individual projects and when directed by Field Service Management, serve a lead role for an individual site or client. This may include supervising, mentoring, and guiding junior engineers or techs through commissioning on large projects.
Punch in and Punch out of timekeeping system daily and per company protocol. Complete field service reports and expense reports promptly.
Performs other duties as required by supervisor.

Supervision of Personnel:

Only when leading a site that requires additional commissioning resources, directing work of junior techs or manufacturing team members.

Education and Experience:

3-5 years related industry experience
Understanding of hazards associated with commissioning LV/MV equipment; Must have safety conscious approach and work habits
Strong problem-solving skills.
Ability to handle multiple priorities
Excellent communication skills and customer presence is a must.
Up to 70% travel is required; deployments further than 100 miles from base location not to exceed 2 weeks

Salary Range:

Portland - $ 41.50-$60.50/hour (DOE)

Phoenix - $39.50-$57.00/hour (DOE)

Dallas TX - $39.50-$57.50/hour (DOE)

Chicago - $ 42.00-$61.00/hour (DOE)

Sat Lake City - $44.00-$61.50/hour (DOE)

Las Vegas -$40.50-$59.00/hour (DOE)

Seattle - $44.00-$64.00/hour (DOE)

Atlanta - $39.00-57.00/hour (DOE)

Houston - $44.50-57.50/hour (DOE)

Denver - $40.50-59.00/hour (DOE)

PRODUCT DEVELOPMENT ENGINEER - PORTLAND, OR

Purpose of Position:

You will be responsible for working with a team to develop switchgear and related power products. Product designs include components like transformers, reactors, protective elements, surge arrestors and automation systems, in addition to core components like current carrying conductors and circuit breakers.

Essential Functions:

Create Designs, Bills of Materials, and Test plans for new IEM switchgear products. Designs should be optimized for low cost, high reliability, and ease of manufacturing.
Define and document new product development project specifications and scope based on input from IEM sales, engineering and senior management.
Take a creative approach to optimizing test sample design to reduce construction costs and facilitate efficient testing.
Coordinate with outside resources and internal materials procurement and production teams to manage project schedules and provide regular updates to stakeholders.
Provide accurate and comprehensive project closeout documentation including product capabilities, limitations and application details.
Work with Nationally Recognized Testing Laboratories (NRTL’s) and 3^rd party test labs to define, plan and schedule equipment evaluation and testing based on applicable standards and code.
Travel to testing laboratories to complete tests for products. Examples of applicable tests: Short Circuit, BIL, Seismic, Heat Rise, Functional Control tests, & Failure Sequence Tests
Analyze project requests and suggest alternate design/testing methods that may be more cost effective, whenever possible
Identify solutions, solve technical problems, and propose alternate designs where design issues exist with current products. Work with sales, production or clients to optimize IEM’s product offering.
Work with compliance and quality-control teams to define certification processes for new products (traceability, labeling, etc.)

Education and Experience:

A BSEE, BSME or equivalent and a minimum 2 years of experience designing MV/LVSwitchgear or Related Products. This should include familiarity with three-phase electric power design concepts as applied in distribution systems, with control and protection strategies.
Familiarity with the NRTL evaluation and certification processes, as well as UL / IEEE standards for various types of electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
Must be a team player with strong verbal/written communication skills and self-motivated with an ability to work independently without supervision.

Salary Range:

$85,000 - $110,000 (DOE)

SAFETY ADMINISTRATOR - JACKSONVILLE, FL

Purpose of Position;

The Safety Administrator is responsible for supporting the development of environmental, health and safety (EHS) policies and programs, counseling and instructing on various safety-related topics, conducting risk assessments and working with upper management to implement preventative measures.

Essential Functions:

Prepares materials for safety committee meetings.
Performs and manages safety inspection calendar for the safety committee members.
Routinely walk production floor to identify and address safety risks.
Works with production to prepare materials for toolbox talks.
Works with Human Resources to develop and implements EHS strategies, policies and services to increase employee safety and reduce organization risks.
Coordinates all required safety training for employees, vendors and other visitors.
Identify hazardous waste and work with facilities maintenance for proper handling and disposal.
Promote safety initiatives and maintains compliance with all safety regulations.
Works with Facility Maintenance to ensure facility equipment is installed and maintained in a safe manner.
Investigates injuries to identify root cause, generate reports and suggest corrective action.
Performs job hazard analysis.
Maintains all PPE records.
Perform other related duties which may be required by supervisor.

Education and Experience:

4-6 Years in Safety Management.
OSHA Safety Training Certification Preferred.
Bachelor’s Degree in appropriate field of study or equivalent work experience.
Previous experience in manufacturing preferred.
Time Management.
Organization Skills Including Attention to Detail and Multitasking.
Thoroughness.
A Proactive, Assertive, Sense of Urgency to Problem Solving.
Working Knowledge of OSHA and other Regulatory Agencies.
Excellent Written and Verbal Communication Skills.

Physical / Mental / Environmental:

Physical Demands:

Activities: Sitting – 20% Walking/Standing – 80%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

MECHANICAL DRAFTER - JACKSONVILLE, FL

Purpose of Position:

The Mechanical Drafter develops 3D drawings for low and medium voltage electrical distribution products using Solidworks.

Essential Functions:

Review and analyze specifications, sketches, drawings, physical equipment and related data
Creates detailed mechanical design drawings for individual components within an electrical assembly such as sheet metal parts, copper busbar, circuit breakers and associated devices.
Creates subassembly drawings and “kits” of individual parts that would be applied as a modular piece into larger designs, including connecting hardware
Creates complete structure and assembly drawings for use by the manufacturing plant.
Categorizes parts and designs, creating unique part numbers for each individual manufactured piece with detailed description.
Documents existing IEM designs in 3D using Solidworks. In most cases, this will entail converting 2D “standard form” sketches or 2D Autocad drawings.
Explain concepts associated with design drawings to manufacturing team members.
Work with mechanical assembly team managers across different locations to help build out and verify each design, updating as necessary to ensure designs are up-to-date and consistent with the latest revision.

Education and Experience:

3D Modeling with Solidworks experience is required
Knowledge in Design for Manufacturing (DFM) principles is preferred
CAD/CAM software familiarity
Attention to detail is a must.
Creative and alternative thinking to develop new ideas for work related issues
Willingness to take on responsibilities and challenges
Ability to deal with criticism calmly and effectively with high stress situtations

Salary Range:

$45,000 - $70,000

JANITOR - SURREY, BC

Purpose of Position:

The ideal candidate for the position is detail-oriented, flexible and willing to take on non-routine cleaning and special projects as the need arises.

Essential Functions:

You will be responsible for cleaning offices and production areas. This will include but not limited to:

Perform heavy cleaning duties such as cleaning floors by sweeping, mopping, scrubbing, vacuuming, shampooing rugs, washing walls and glass
Clean and service restrooms with mops and disinfectant
Keep areas neat and tidy; dust furniture and clean surfaces
Follow procedures for the use of chemical cleaners and power equipment, clean the warehouse floor.
Manage routine upkeep of exterior areas, parking lot
Remove snow from sidewalks, driveways, and parking areas, using snowplows, snow blowers, and snow shovels, and spread snow melting chemicals.
Requisition supplies and equipment needed for cleaning and maintenance duties.
Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings.
Recycling cardboard, removing damaged wood into bin, removing trash.
Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
Perform other duties as assigned

Experience and Education:

1-year janitorial experience & excellent references are required
Physically fit and capable of lifting or moving objects up to 35 pounds as necessary
Knowledge of safe disposal of chemical liquids and other hazardous components
Willingness to work weekends, early mornings or late night shifts
Ability to work under minimal supervision
Capacity to take direction
Strong attention to detail

Physical / Environmental:

Physical Demands:

Activities: Walking/Standing – 100%
Lifting: Frequently lift up to 35 lbs.
Bending: Must be able to bend, squat, crawl and climb.

Environment:

Shop/warehouse/office. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Salary Range:

$18.00/hour

LEAD FIELD SERVICE ENGINEER (SWITCHGEAR)

Purpose of Position:

This position serves as the subject matter expert on IEM's custom repeatable Low Voltage and Medium Voltage Switchgear products from the field service perspective. They're the main and first point of contact for supporting and training internal technicians as well as leading communication with commercial and production teams within IEM. Responsible for directly troubleshooting, commissioning, collecting data and performing maintenance on switchgear and related core IEM products, including UL891 switchboards.

Essential Functions:

Support field service technicians tasked with commissioning and troubleshooting of Switchgear Products.
Follows a scientific step-by-step process to troubleshooting equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
Works directly with 3^rd party equipment vendors to help resolve re-occurring issues with vendor equipment within IEM's integrated products.
Communicate with Product Engineering and Design Teams with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors.
Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently.
As required, travel to manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
Assists with project start-up and resolving punch list items found at the jobsite. Works with leads and site superintendents to update punch lists and ensure jobs are closed out.
Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production, service and engineering teams to help resolve any deficiencies that are found.
Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.

Supervision of Personnel:

Education and Experience:

Four-year college degree in Engineering and/or related field experience
Detail-Oriented
Strong troubleshooting and problem-solving skills.
Ability to multitask and ensure follow-up on multiple competing priorities
Excellent communication skills and customer presence is a must.
Travel is required.

Salary Range:

$40-$60/hour (DOE and job location)

LEAD FIELD SERVICE ENGINEER (INTEGRATED PRODUCTS)

Purpose of Position:

This position serves as the subject matter expert on IEM's custom repeatable integrated products from the field service perspective. They're the main and first point of contact for supporting and training internal technicians as well as leading communication with commercial and production teams within IEM. Responsible for directly troubleshooting, commissioning, collecting data and performing maintenance on integrated products.

Essential Functions:

Support field service technicians tasked with commissioning and troubleshooting of Integrated Products.
Follows a scientific step-by-step process to troubleshooting equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
Works directly with 3^rd party equipment vendors to help resolve re-occurring issues with vendor equipment within IEM's integrated products.
Communicate with Product Engineering Team with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors.
Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently.
Provide automation/networking support and training to field service engineers and technicians
As required, travel to manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
Assists with project start-up and resolving punch list items found at the jobsite. Works with leads and site superintendents to update punch lists and ensure jobs are closed out.
Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production, service and engineering teams to help resolve any deficiencies that are found.
Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.
Performs other duties as required by supervisor.

Supervision of Personnel:

Education and Experience:

Four-year college degree in Engineering and/or related field experience
Detail-Oriented
Strong troubleshooting and problem-solving skills.
Ability to multitask and ensure follow-up on multiple competing priorities
Excellent communication skills and customer presence is a must.
Travel is required.

Salary Range:

$40-$60/hour (DOE and job location)

QUALITY MANAGER - FREMONT, CA

Purpose of Position:

This full-time position will be responsible for measuring, monitoring, and leading the implementation and development of the Quality Management System and continuous improvement programs in all areas of the organization at the manufacturing site – both internally and externally. The ideal candidate is able to stay organized and maintain their attention to detail in a fast-paced environment.

Significant involvement with all areas of product and manufacturing, while also increasing our communication and collaboration with key departments is instrumental in this position. This is a permanent, full-time on site position.

Essential Functions:

Manage the development, maintenance and certification of the Quality Management System according to the ISO 9001 standard (Procedures, Processes and Work Instructions)
Manage the capacity and availability of resources and administration of documentation for all departments related to the ISO 9001 Quality Management System
Oversee Quality Inspection and Test Procedures and standardize processes for efficiency
Lead 8D Corrective Action Report (including 5Y and Fishbone) activities and verify completeness and effectiveness
Identify and provide training, mentoring, and guidance for team members in operations
Oversee the reporting of any non-conformances occurring within the organization, including the investigation and implementation of corrective measures and reporting
Collect and communicate KPI’s related to Quality as defined and identify trends and causes
Oversee and develop process improvements strategies and document
Collaborate with other stakeholders to enhance productivity in areas of quality, cost, performance and maintenance
Schedule and perform internal audits and coordinate activities and interface for external audits and administer respective CAR’s related to any findings
Ensure timely disposition and issuance of CARs for Quality rejects and the RMA process
Develop & implement Vendor Management program and supporting metrics
Oversee ISO and quality training programs to new and existing employees
Any other related duties in connection with the position including but not limited to:
Understanding of UL, CSA and other regulatory requirements
Must abide by and help Lead Improvement to Health and Safety Rules and have demonstrated commitment to good housekeeping/organizational practices
Responsible for compliance to company and regulatory standards
Maintain and develop strong working relationships with other departments and outside vendors
Strive for continuous improvement in all aspects of the work environment, this includes active participation in company committees, project teams and relevant job training
Commit to self-development goals as discussed with your Director and attend company-sponsored training
Risk Assessments, PFMEA, Six Sigma, 5S, FOD Prevention, Kaizen, IPC Standards

Education and Experience:

Education & Experience:
1. Bachelor’s degree or diploma in relevant field with work experience
2. 3+ years related management experience on Infor Syteline ERP systems using QCS Modules
3. Certified Lean/ Six Sigma Leader with experience in deployment of Lean projects.
4. Certification as a Manager of Quality/Organizational Excellence, Quality Lead Auditor, and/or Engineer by a recognized institution such as ASQ.
5. Extensive experience with ISO 9001:2015 standard
6. Results oriented, and able to effectively execute on projects with minimal supervision
Language Skills:
1. Excellent communication skills, oral and written. Effective presentation skills and ability to communicate within different levels of the organization.
2. Ability to write documentation such as operating procedures, work instructions, etc.
Computer Skills:
1. Excellent knowledge and experience working with ERP system/s.
2. Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
Other Skills, Abilities, and Qualifications:

Ability to multi-task and prioritize in a fast-paced manufacturing environment
Understanding of Mechanical and Electrical Manufacturing
Demonstrated success in maintaining positive interpersonal relationships that encourage team members’ openness using exceptional problem-solving, facilitation, and collaboration skills

Salary Range:

$100,000 - $120,00 (DOE)

IT SUPPORT SPECIALIST - FREMONT, CA / JACKSONVILLE, FL

Purpose of Position:

You have a passion to support our customer base from end user hardware to SaaS Ops! You will be responsible for managing IT related incidents and coordinating with expert resources as needed to resolve them. Our goal is to ensure uninterrupted operations to our Business and maintain alignment to expected Service Agreements. As a team member of a growing global company, you'll support the implementation of Enterprise-class architectural solutions in-line with evolving industry standards. You'll contribute to our team's effort to build and continuously improve our processes and technology.

Essential Functions:

Appreciate and have a high respect for our employees and what they do to run the plants and company. Their loss in productivity can have a dramatic impact on meeting Corporate production and financial goals.
Partner with local business teams to resolve manufacturing specific applications or equipment that integrate with IT services such as our LAN, internet, Wifi, directory services, and security tools.
Deliver a high level of customer support for IT services resulting in a positive user experience.
Provide follow-up and follow-through support of reported incidents through our IT service management set of processes and tools
Setup new user hardware, software, accounts, and assist with other IT onboarding tasks
Provide PC asset management duties to maintain equipment through its lifecycle.
Identify, troubleshoot, resolve, and escalate issues related to networking, server, and telephony equipment
Partner and collaborate with internal IT service experts to resolve 2^nd or 3^rd level priority incidents.
Participate in IT projects and roll-outs

Education and Experience:

3-5 years of experience in providing IT technical support to end users in medium to large scale companies.
Experience with delivering customer centric and responsive support including high-touch models for executive staff.
Windows 10/11 Troubleshooting Experience
Solid understanding of server and virtualization platforms such as VMware and Hyper-V. Hands-on experience is desirable.
Proficiency with Microsoft 365 Products including MS Teams is preferred
Moderate understanding of Active Directory, Azure, Networking, and Server Administration
SCCM\Intune\Microsoft Endpoint Management configuration and administration exposure
Advanced understanding of Remote Control/Management tools
Previous Ticketing system experience (ServiceNow/Jira/Freshservice)
Excellent organizational and documentation skills
Ability to communicate clearly and concisely, both orally and in writing
Ability to work autonomously and collaboratively to ensure work is being completed in an accurate and timely manner
Ability to follow critical processes for incident, problem, and change management.
Ability to manage through requests for help in urgent situations.
Creative and resourceful to troubleshoot and solve ambiguous technical challenges.
BS degree in Computer Science or similar field preferred

Salary Range:

$75,000 - $90,000 (Fremont, DOE)
$50,000 - $70,000 (Jacksonville, DOE)

SR. ACCOUNTS RECEIVABLE SPECIALIST (W/ LIEN EXPERIENCE) - FREMONT, CA

Essential Functions:

This position will report to the AR Manager
Interface with sales teams to mitigate customer PO and invoice discrepancies/disputes
Investigate and resolve short payments, disputed charges and invalid deductions
Maintain lien database, send and follow up on job information worksheets for customer’s liens
Process preliminary notices and waivers in a timely manner
Assist with filing a claim on a payment bond
Review customer PO and address any discrepancies with the sales team
Support credit manager on new customer setup, credit and trade reference checks
Make collection calls on assigned accounts in a professional manner while maintaining outstanding customer relations
Review accounts and order status for order releasing
Monitor outstanding balances and take appropriate actions to ensure timely payments
Provide support and guidance to sales and order entry admins. on billing issues and order reconciliation
Continuously streamlining billing processes
Maintaining/updating customer portfolios
Interact with customers to resolve outstanding issues
Process and post daily cash, ACH, wires and credit card transactions
Make daily deposits and process payment write ups
Review/audit orders daily for accuracy and compliance, place discrepant orders on credit hold as needed
Mail and e-mail daily invoices to customers including online billings to various client’s portal/billing system
Process credit/debit memo requests
Identify and execute the necessary process adjustments
Reconcile cash receipts for month end close
Send statements to outstanding customers
Maintain records such as filing and scanning invoices, debit and credit memos support and backups
Assist with audit and compliance activities
Other projects and duties as assigned

Education and Experience:

BS/BA degree in Accounting, Finance or Business Administration preferred.
Minimum of 5 years of experience in a credit and collections
Experience with the lien process preferred.
Proficiency in ERP software, MS Excel and Outlook.
Demonstrated ability to partner with sales and other departments.
Strong communication skills with an ability to work with external customers as well as with various levels of management.
Excellent analytical, problem solving and organizational skills.
Ability to multi-task, as well as prioritize and adhere to tight deadline.
Candidate must be flexible in adapting to a fast-past environment
Must be detailed oriented and self-motivated

Salary Range:

$75,000 - $90,000

SALES PLATFORM MANAGER - US FLEXIBLE

Purpose of Position:

This position is responsible for effectively managing and maintaining relationships between the company and our customers during the order cycle by working directly with customers to access and help meet their needs.

Essential Functions:

Maintain and/or develop proven systems to track orders from order entry to shipment/delivery to ensure timeliness of shipment to meet customer’s expectation.
Maintain strong support for and interact with the Strategic Platforms Division Vice President and
Strategic Platforms Division Director of Sales in the bid process, which includes all order management activities.
Coordinate with other internal departments and customers to achieve on-time shipment.
Review customer Purchase Order and resolves any commercial/technical issues.
Prepare order for entry along with managing all associated documents and correspondence.
Participate in engineering handoff meetings when applicable.
Work with engineering and customer through the submittal and release process.
Work with engineering, quotations, sales and customer to manage change orders.
Work with field service to schedule and resolve manufacturing deficiencies and site commissioning.
Work with client-specified integrator by communicating schedule and providing technical support services
Prepare cost proposals and deliver to clients for customer-driven order revisions.
Use system generated reports or develop effective reports that track order status and flag potential issues with orders.
Proactively anticipate, identify and resolve possible issues with orders that may cause delays or other customer complaints.
Perform other duties, which may be required by supervisor.

Education and Experience:

Bachelor’s degree in Business and/or Project Management Certification.
Minimum 2-4 years of experience in a Project Management or similar position.
Communication Proficiency
Project Management
Technical Capability
Customer Focus
Problem Solve/Analysis

This position will be based in our Fremont, CA office. We offer competitive salary, great health insurance, profit sharing and good work/life balance.

BUSINESS INTELLIGENCE ANALYST / DEVELOPER - US FLEXIBLE

Purpose of Position:

The Business Intelligence Analyst/Developer works closely with business users to understand functional requirements and develop business solutions that improve the company's processes and increase the overall operational efficiencies. In this role, the BI Analyst/Developer mines data, develops analytics tools and reports back on findings and solutions to executives and business users.

Essential Functions:

Create and manage business intelligence solutions for all IEM entities
Analyze business processes, data and report back on findings and suggesting solutions
Leverage business intelligence tools such as Power BI to present data and visualization from the data warehouse or operational databases for “actionable” business insights
Collaborate with data architects and ETL developers in providing business intelligence requirements and developing data marts/subject areas supporting the business
Document solutions and train users on how to run and use the tools
Develop and maintain the company Business Intelligence glossary and report inventory
Relationships: Interfaces with end users and other business knowledgeable resources to develop Business Intelligence Solutions

Education and Experience:

Bachelor of Science degree in Computer Science or Business Administration or similar field of study.
5 plus years’ hands-on experience with the following:

Power BI and/or similar tools such as Tableau, Qlik
Experience with CRM and sales analytics
Creating SQL queries and views within MS SQL Server
MS Excel, and Excel Pivot tables

Industry experience

Experience working in mid-sized, high growth, changeable environments, with competing prioritis

OneStream certified
Excellent business acumen
Collaborative mindset
Customer focused demeanor
Superior communication (oral, written) skills
Passion for learning
Methodical troubleshooting, and attention to detail are essential traits for achieving success in this role

Salary Range:

$100,000 - $140,000 DOE and location

SR. SALES ENGINEER - FREMONT, CA

Purpose of Position:

As a Sales Engineer for IEM in the SF Bay Area, you will be responsible for the sale of IEM power distribution products (MV/LV Switchgear, Switchboards, Panelboards) through direct channels. This includes developing and maintaining medium and large Electrical Contractor accounts and developing contacts and sales with key end user accounts. Candidate should be skilled in assembling large project package quotations to include IEM and non IEM products as necessary to furnish a complete bill of material to the customer.

Education and Experience:

A Bachelor’s Degree in Electrical/Mechanical Engineering or related field
A minimum of 5 years’ experience in the sale of power distribution equipment (MV/LV switchgear/switchboards)
A strong track record of negotiating medium and large project orders, successfully developing new contacts, maintaining current relationships with major contractors throughout the sales cycle and maximizing client potential is a must
Experience generating accurate project proposals utilizing MV/LV switchgear plus non IEM products to present a complete bid package is required
A self-motivated individual with a high level of professionalism, excellent communication, presentation and negotiating skills are also required
Ideal candidate will be known in the Bay Area electrical equipment market and will have developed a trust with a core group of existing contractors, end users or electrical distributors

Salary Range:

$100,000 - $120,000 DOE

SOFTWARE DEVELOPER - REMOTE US FLEXIBLE

Essential Functions:

As a member of the IT division, you will be working on software development by researching, designing, implementing, and managing software programs. You will be writing and implementing efficient coding, determining operational practicality, and maintaining and upgrading existing systems.

Education and Experience:

Bachelor’s degree in Computer Science or related field, or equivalent professional experience preferred.
Minimum of 5 years of experience working in software development.
Knowledge of Low Voltage/Medium Voltage switchgear is a plus.
SQL experience
Experience with Infor ERP
Experience with Database integrity
Java experience
Excellent written and oral communications skills
Ability to handle multiple concurrent tasks
Communicate with the team to implement features
Experience with ERP systems, including researching costs for components

Salary Range:

$110,000-$150,000 DOE and job location

FIELD SERVICE SAFETY ADVISOR - JACKSONVILLE, FL

Purpose of Position

The Field Service Safety Coordinator will train to qualify employees to work on or near energized electrical equipment. It is Field Service Safety Coordinator responsibility to ensure a safe working environment for employees and relevant parties.

Essential Functions:

Manage and provide new hire safety training and PPE
Provide periodic safety training for all Field Service Personnel.
Ensures that all safety equipment and PPE kept updated and in proper working order.
Perform onsite safety audits and inspections to identify potential hazards and provide corrective actions for these situations.
Maintains training records for all Field Service personnel.
Works with Human Resources and Field Service Management to develop and implements strategies, policies and services to increase employee safety and reduce organization risks.
Investigates all incidents in which a worker was hurt, as well as close calls or near misses.
Develop recommendations for prevention of injuries.
Perform other related duties which may be required by supervisor.

Education and Experience:

4-6 Years in Safety Management with a focus on electrical equipment
OSHA Safety Training Certification Preferred.
Bachelor’s Degree in appropriate field of study or equivalent work experience.
Previous experience in electrical service preferred.
Working Knowledge of OSHA, NFPA-70e and other Regulatory Agencies.
Time Management and computer skills
Organization Skills Including Attention to Detail and Multitasking.
Thoroughness.
A Proactive, Assertive, Sense of Urgency to Problem Solving.
Excellent Written and Verbal Communication Skills.

Physical / Mental / Environmental:

Physical Demands:

Activities: Sitting – 50% Walking/Standing – 80%

Lifting: Continuously lift up to 50 lbs.

Bending: Must be able to bend, squat, and climb.

Vision: Ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Travel: Up to 25% is required.

Salary Range:

$30.00-$36.00/hr DOE

SENIOR ACCOUNTS PAYABLE SPECIALIST - FREMONT, CA

Essential Functions:

Process vendor invoices by performing 3-way matching to ensure that invoice details match purchase orders and receiving reports.
Handle vendor and employee payments, ensuring precision and adherence to company policies and procedures.
Record corporate credit card expenses and offer assistance to employees with the reimbursement process and policy guidelines.
Review vendor invoices to ensure accurate accrual of sales and use tax.
Perform intercompany transaction reconciliations and address any discrepancies with affiliated companies.
Respond to vendor inquiries promptly and resolve payment or invoice issues in a timely manner.
Prepare accounts payable accruals for materials received but not invoiced.
Collaborate in process improvement initiatives aimed at streamlining accounts payable procedures and enhancing overall efficiency.
Assist with audit and bank examination related to accounts payable.

Education and Experience:

Minimum of 3 years of AP experience.
Bachelor’s degree in Accounting or Finance.
Proficiency in ERP software, MS Excel and Outlook.
Demonstrated ability to partner with purchasing, shipping, stockroom and other departments.
Strong communication skills with an ability to work with vendors as well as with various levels of employees.
Exceptional attention to detail and ability to operate with consistency in a fast-paced environment
Centralized AP experience preferred but not required.

Salary Range:

$65,000 - $75,000

MANUFACTURING ENGINEER - JACKSONVILLE, FL

Purpose of Position:

The Manufacturing Engineer position evaluates the entire manufacturing cycle and implements process improvement to optimize overall production capabilities. Experience with production cycle scheduling and development of work flow instructions are essential. Requirements include an understanding of metal fabrication equipment, materials coating processes, switchgear assembly and testing.

Essential Functions:

Evaluate existing manufacturing processes and create improvements to gain efficiency throughout the fabrication and production cycle.
Generate reports to enable management to better understand future requirements for manufacturing processes and staffing levels.
Ensure manufacturing processes follow applicable standards, laws and regulations.
Maximize efficiency in material handling and part/equipment staging.
Oversee equipment maintenance and repairs to ensure production equipment remains fully operational.
Laying out workstations to optimize production processes, utilizing cell-based approach.
Perform other related duties which may be required by supervisor.
Space planning and effective utilization skills
Provides technical expertise to teams.
Interface with QC teams to establish consistent product output.
Participate in ISO and other audits
Other duties as assigned by supervisor

Education and Experience:

4 year college degree in manufacturing engineering or related technology.
Minimum of 3 years of experience as an Engineer in a Manufacturing environment.
Previous experience in manufacturing of power products or production management a plus.

Understanding of metal fabrication processes including shear, mechanical punch and press brake equipment, in association with assembly of bolted construction enclosures.
Experience in switchgear or electrical distribution equipment manufacturing a plus.
Understanding of ISO 9001 and lean manufacturing processes/procedures.
Works well under pressure
Strong Mechanical Aptitude
Metal Fabrication
Leadership skills
Performance Management
Strong Written and Verbal Communication Skills.
Ability to schedule multiple work centers to maintain consistent product throughput
Commercial awareness

SR. ELECTRICAL DESIGN ENGINEER - FREMONT, CA

Purpose of Position:

The Electrical Engineer is responsible for the design of low and medium voltage power systems and acts as the primary technical interface for the equipment they are assigned.

Essential Functions:

Perform design, programming, troubleshooting and commissioning job functions as needed to support IEM’s products and to achieve customer goals
Create drawing packages for the manufacturing of custom switchgear and switchboards to applicable industry standards
Support production during the product construction and testing by answering any technical inquiries.
Work with mechanical designers to layout out and create rough front views/plan views of switchgear and switchboards.
Select components and create detailed bills of materials for our products
Write sequence of operation documents to define automatic system functionality
Engineers are expected to take a project from the design conception stage through the manufacturing process and further to project completion
Perform design job functions as needed to support IEM’s products and to achieve customer goals
Support sales and the project management team in answering customer questions as it relates to the design.
Often works on larger projects that range from ($300k to $40 million)
Complete short field assignments where design consultation is required (generally less than 3 days at a time and not to exceed 10% of total time)

Education and Experience:

Four year degree in Electrical Engineering or equivalent professional experience preferred.
Minimum of 3 years of experience working in a related field
Previous field service experience, knowledge and understanding is a big plus.
Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
Significant experience with Autocad drafting software.
Industrial automation experience is a big plus.
Advanced understanding of electrical engineering principles and theories as they apply to power industry and switchgear.
Experienced in utilizing AutoCAD for electrical design.
Advanced understanding of mechanical layout and considerations.
Project/Task management and the ability to carry out a plan that moves a task to completion.
Excellent written and oral communication skills
Ability to interact directly with customers, sales, other technical resources and management.
Ability to handle multiple concurrent tasks.
Ability to lead small teams of people to achieve a larger task.
Willing to work with less experienced engineers for mentoring and training
Ability to interact directly with customers, sales, other technical resources and management.
Technical writing skills.
Organization skills.
Pride in Workmanship.
Time management.
Attention to detail and thoroughness.

Salary Range:

$110,000 - $140,000 DOE

ELECTRICAL ENGINEER (DESIGN/PRODUCT SUPPORT) - JACKSONVILLE, FL

Purpose of Position:

The Engineer will support our low and medium voltage product engineering, automation and service efforts.

Essential Functions:

Create drawing packages for manufacture of custom switchgear and switchboards to applicable industry standards
Support production during the product construction and testing
Work with mechanical designers to layout out and create rough front views/plan views of switchgear and switchboards.
Select components and create detailed bills of materials for our products
May entail programming assignments for automation components, protective relays, digital meters, communication devices, etc.
Complete short field assignments where troubleshooting, programming, commissioning, mechanical or electrical installation or design consultation is required (generally less than 5 days at a time and not to exceed 35% of total time)

Education and Experience:

Bachelor’s degree or equivalent professional experience preferred.
Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
Working knowledge of Autocad drafting software
Understanding of basic electrical engineering principles as they apply to power industry
Project/Task management and the ability to carry out a plan that moves a task to completion.
Technical writing skills
Excellent written and oral communications skills
Organization skills
Pride in Workmanship
Time management
Attention to detail and thoroughness
Basic understanding of mechanical layout and considerations
Ability to interact directly with sales, other technical resources and management.

WIRING DESIGNER - FREMONT, CA

Purpose of Position:

Create point-to-point wiring diagrams for use at our production facilities based on engineering schematic packages for electrical equipment.

Essential Functions:

Use Autocad software to create point-to-point wiring diagrams on a specific custom order basis based on schematics generated by an electrical design engineer. Note: Selecting of components and engineering circuit design is NOT the responsibility of the wiring designer.
Verify accuracy and make corrections to wiring diagrams created by other designers, and schematics created by electrical design engineers.
Confirm components on Bill of Material to ensure wiring blocks are accurate prior to implementing designs.
Working with other Wiring Designers and our CAD team, generate component symbol blocks that meet IEM standard so they can be added to the verified library of components.
Follow projects through production and wiring cycle, working with wiring technicians on the plant floor to address any issues and make corrections prior to QC check and order shipment.
Give priority to making corrections and supporting projects that have been released previously so as not to delay production or field service, whenever issues arise.
Coordinate with Design Engineers and Production Wiring Leads to ensure that design mistakes are captured and corrected on projects moving forward.
Utilize internal intranet systems to formally transmit completed wiring diagram drawings to production.

Education and Experience:

Minimum of 2-3 years of experience working at wiring of switchgear/switchboards or industrial control panels.
Working knowledge of Autocad drafting software is preferred; willingness to learn is a must.
Must have above average attention to detail.
Ability to interact directly with engineers, wiring technicians, other technical resources and management.
Good written and oral communications skills in English is required. Vietnamese language skills are a plus.
Ability to handle multiple concurrent tasks while accurately predicting timeframes and meeting project schedules.

Salary Range:

$65,000 - $100,000 DOE

PRODUCTION WORKER - SURREY, BC

Essential Functions:

Complete assembly and wiring of electrical components
Use wire termination and component layout tools including but not limited to strippers, wire cutters, wire crimpers, screwdrivers, tee square, machinist square, tape measure, wrenches and pliers.
Follow company established practices for wire termination, routing, bundles, wire harnesses and wire numbers.
Mount electrical components including circuit breakers, switches, transformers, relays, contactors, terminals, input/output devices and/or all other related switchgear electrical devices.
Meeting production schedules while maintaining IEM’s strictest quality standards
Keep work area clean and organized.
Keep the supervisor informed of problems, progress and suggestions in a timely manner.
Adhere to established safety guidelines.
Independently inspect own work for in process defects to ensure error-free products.
Mount devices to back panels and enclosures using a variety of methods including drilling and tapping.
Identify opportunities that provide cost effective alternative methods to process and materials.
Perform other duties which may be required by supervisor.

Education and Experience:

High School Diploma
To be physically fit and mechanically inclined; prior use of hand tools (i.e. impact drill/driver)
Able to work in a manufacturing environment and perform physical requirements of the job, which may include standing for long periods of time, lifting up to 30 lbs and completing repetitive tasks for long period of time
Ability to work quickly with your hands while maintaining accuracy and high quality
Must have own transport as there is no public transit in the area
Proven Safe Work Record
Strong work ethic and motivation to learn
Must be a team player

$16.81/hour to start (minimum $18.09 after 3 month probation), plus excellent benefits
On-the-job training
Choice of work schedules 5 days/8 hours or 4 days/10 hours
Safe, clean work environment
Variety of Tasks and opportunity to learn

Physical / Mental / Environmental:

Physical Demands:

Activities: Sitting – 5% Walking/Standing – 95%
Lifting: Frequently lift up to 50 lbs.
Bending: Must be able to bend, squat, crawl and climb.

Vision:

Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands:

Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:

Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

Salary Range:

$16.81/hour to start (minimum $18.09 after 3-month probation)

WIRING TECHNICIAN - SURREY, BC

Essential Functions:

You will be responsible for the wiring of control panels, which will include:

Use wire termination and component layout tools including but not limited to strippers, wire cutters, wire crimpers, screwdrivers, tee square, machinist square, tape measure, wrenches and pliers.
Follow company established practices for wire termination, routing, bundles, wire harnesses and wire numbers.
Wire complete panels per drawings including back panels and wiring between devices/ components.
Mount electrical components including circuit breakers, switches, transformers, relays, contactors, terminals, input/output devices and/or all other related switchgear electrical devices.
Meeting production schedules while maintaining IEM’s strictest quality standards
Assembly of LV and MV switchgear
As required
Training provided

Education and Experience:

2 + years experience in assembling and wiring electrical panels, back pans, doors, etc. required
Ability to interpret drawings, work independently
Mechanical aptitude
Ability to work quickly with your hands while maintaining accuracy and high quality
Strong work ethic and motivation to learn
Working flexible shifts as required (which may include weekends, evenings and statutory holidays)
Must be a team player

Salary Range:

$26.00 - $28.00/hour (DOE)

MECHANICAL ASSEMBLER - SURREY, BC

Essential Functions:

Read, interpret and follow basic diagrams, engineering drawings, specifications, bills of materials, and other instructions or procedures to accurately fabricate and assemble materials and equipment.
Set up and operate fabricating machines, such as press brakes, rolls, punch press, shears, cutters, grinders, and drill presses, to bend, cut, form, punch, drill, or otherwise form and assemble metal components.
Use multiple measuring devices such as scales, feeler gauges, rulers, micrometers, calipers tee square, machinist square and tape measure to accurately and precisely perform work.
Punch, jig or perform layout of enclosure doors or enclosures.
Fabricate, modify and/or install various metallic or non-metallic items and components.
Fabricate and install bus bar sections per drawings or instructions.
Perform metal corrections and touch-up painting as directed.
Install and/or modify various metallic or non-metallic items and components.
Comply with all safety, quality and work rules, guidelines and regulations.
As required

Education and Experience:

High School Diploma
2 + years of experience in a metal fabrication shop using mechanical equipment.
Ability to interpret drawings, work independently
Mechanical aptitude
Ability to work quickly with
your hands while maintaining accuracy and high quality
Strong work ethic and motivation to learn
Must be a team player
Execellent benefits and new facility
You will have a choice of working 5 days/8 hours or 4 days/10 hours

Salary Range:

$22.00 - $24.00/hour (DOE)

SR. SOFTWARE DEVELOPER - LOCATION: FLEXIBLE

Purpose of Position:

Education and Experience:

Bachelor’s degree in Computer Science or related field, or equivalent professional experience preferred.
Minimum of 10 years of experience working in software development.
Minimum of 3 years of experience working in electrical power industry.
Knowledge of Low Voltage/Medium Voltage switchgear is a plus.
JAVA experience a MUST
Experience with the VLOOKUP function
Experience with Tomcat
Experience with HTML
COBOL experience a plus
VBA experience a plus
SQL familiarity a plus
Javascript experience a plus
Git experience a plus
Excellent written and oral communications skills
Ability to handle multiple concurrent tasks
Communicate with the team to implement features
Experience with ERP systems, including researching costs for components

Salary Range:

$120,00 - $150,000 (DOE and job location)

METAL FABRICATOR - JACKSONVILLE, FL

Essential Functions:

Read, interpret and follow basic diagrams, engineering drawings, specifications, bills of materials, and other instructions or procedures to accurately fabricate materials and equipment.
Set up and operate fabricating machines, such as press brakes, rolls, punch press, shears, cutters, grinders, and drill presses, to bend, cut, form, punch, drill, or otherwise form and assemble metal components.
Use multiple measuring devices such as scales, feeler gauges, rulers, micrometers, calipers tee square, machinist square and tape measure to accurately and precisely perform work.
Fabricate, modify and/or install various metallic or non-metallic items and components.
Perform metal corrections and touch-up painting as directed.
Comply with all safety, quality and work rules, guidelines and regulations.
Set up, operate and maintain production tools and equipment.
Keep the supervisor informed of problems, progress and suggestions in a timely manner.
Maintain a safe and clean work environment at all times.
Identify opportunities that provide cost effective alternative methods to process and materials.
Keep red-lines and mark ups of any drawing changes required during manufacturing and turn in to supervisor upon their request.
Perform other duties which may be required by supervisor.

Education and Experience:

High School Diploma or GED
At least 1 year of experience in a metal fabrication shop using mechanical equipment. Experience in welding a plus.
Must be able to work overtime as needed and successfully pass a background check and drug screen.

Physical/Mental/Environmental:

Physical Demands:

Activities: Sitting – 5% Walking/Standing – 95%

Lifting: Frequently lift up to 50 lbs.

Bending: Must be able to bend, squat, crawl and climb.

Vision: Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

ASSEMBLY TECHNICIAN - JACKSONVILLE, FL

Essential Functions:

Read, interpret and follow basic diagrams, engineering drawings, specifications, bills of materials, and other instructions or procedures to accurately assemble materials and equipment.
Use multiple measuring devices such as scales, feeler gauges, rulers, micrometers, calipers tee square, machinist square and tape measure to accurately and precisely perform work.
Punch, jig or perform layout of enclosure doors or enclosures.
Fabricate and install bus bar sections per drawings or instructions.
Install and/or modify various metallic or non-metallic items and components.
Perform touch-up painting as directed
Comply with all safety, quality and work rules, guidelines and regulations.
Set up, operate and maintain production tools and equipment.
Keep the supervisor informed of problems, progress and suggestions in a timely manner.
Maintain a safe and clean work environment at all times.
Identify opportunities that provide cost effective alternative methods to process and materials.
Keep red-lines and markups of any drawing changes required during manufacturing and turn in to supervisor upon their request.
Perform other duties which may be required by supervisor.

Education and Experience:

High School Diploma or GED
At least 1 year of experience in a metal fabrication shop using mechanical equipment. Experience in welding a plus.
Must be able to work overtime as needed and successfully pass a background check and drug screen.

Physical/Mental/Environmental:

Physical Demands:

Activities: Sitting – 10% Walking/Standing – 90%

Lifting: Frequently lift up to 50 lbs.

Bending: Must be able to bend, squat, crawl and climb.

Vision: Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

WIRING TECHNICIAN - JACKSONVILLE, FL

Essential Functions:

Read and interpret wiring diagrams, process sheets and schematic drawings.
Complete assembly and wiring of electrical components per drawings.
Use wire termination and component layout tools including but not limited to strippers, wire cutters, wire crimpers, screwdrivers, tee square, machinist square, tape measure, wrenches and pliers.
Follow company established practices for wire termination, routing, bundles, wire harnesses and wire numbers.
Wire complete panels per drawings including back panels and wiring between devices/ components.
Operate computer terminal and wire labeling equipment.
Keep work area clean and organized.
Keep the supervisor informed of problems, progress and suggestions in a timely manner.
Adhere to established safety guidelines.
Independently inspect own work for in process defects to ensure error-free products.
Mount devices to back panels and enclosures using a variety of methods including drilling and tapping.
Identify opportunities that provide cost effective alternative methods to process and materials.
Keep red-lines of any drawing changes required during manufacturing and turn in to supervisor upon their request.
Perform other duties which may be required by supervisor.

Education and Experience:

High School Diploma or GED
At least 1 year of electrical wiring experience and ability to work in a team environment.
Experience using hand tools a plus.
Must be able to work overtime as needed and successfully pass a background check and drug screen.

Physical/Mental/Environmental:

Physical Demands:

Activities: Sitting – 5% Walking/Standing – 95%

Lifting: Frequently lift up to 50 lbs.

Bending: Must be able to bend, squat, crawl and climb.

Vision: Long periods of close work on small fonts and fine print on drawings and ability to see small or detailed items.

Mental Demands: Interpret, analyze, research and handle multiple tasks simultaneously.

Environment: Shop/warehouse. Not climate controlled. Exposure to excessive heat and cold, wet/humid conditions, noise/vibration, hazards, dust and fumes.

ENTRY-LEVEL FIELD SERVICE ENGINEER - JACKSONVILLE, FL

Purpose of Position:

As a Field Service Engineer, you will receive foundational knowledge of our equipment by being trained to do the in-house testing, verification and start-up in the field of a project. This will include performing inspections, developing test procedures, performing set-up and dynamic adjustment of analog and digital governor systems, voltage regulator systems and engine/generator controllers. You will also perform modifications and repairs to existing systems. This position will have the possibility of transitioning into design engineering at a later date.

Essential Functions:

Perform inspections, troubleshooting and commissioning of power products. These systems will always include circuit protection and power distribution devices. Equipment will sometimes also include automation systems, PLCs, and / or data acquisition systems.

Perform programming for automation, protection or monitoring devices within IEM products.
Identify and propose solutions to system integration issues with other vendor’s equipment.
Coordinate with project management and the engineering department to find solutions to product
or commissioning issues identified by IEM or reported by the customer in the field.
Perform electrical and mechanical engineering surveys at customer sites to identify solutions to real world problems.

Perform engineering services related to field service including but not limited to: generating physical or electrical drawings, selecting components (Bill of Materials generation), identifying engineering solutions surrounding networking and communications protocols.

Technical product support.
Work with project engineers and project managers to select and coordinate the installation and replacement of parts.

Education & Experience:

A Bachelor of Science in Electrical Engineering or a related field.
Must be a team player and have strong communication skills.
Ability to work independently without direct supervision is a must.
Ability to travel. Must be willing to work evenings and weekends.
Resumes MUST include GPA and any work history.
Experience with switchgear and electrical controls system.

Experience with advanced communication protocols and networking concepts.
2 yrs. of experience working in a field service role with a focus on commissioning of electrical equipment.

Understanding and familiarity with lock out tag out procedures involving multiple power sources.

Salary Range:

$32/hour

SR. FIELD SERVICE ENGINEER - US FLEXIBLE

Purpose of Position:

This position is responsible for directly commissioning, troubleshooting and performing maintenance on IEM as well as non-IEM products. With time to prepare, Senior Field Engineers should have the skills to handle any commissioning or troubleshooting task on IEM equipment, including our most complex systems. Capable to lead a team to complete turnkey complex switchgear or controls retrofits. Completes high level automation assignments in addition to providing leadership/training/support for junior techs/programmers. Can identify and propose solutions to integration issues between IEM equipment and other vendor equipment.

Essential Functions:

As required, travel to customer sites to independently complete or lead commissioning and/or troubleshooting activities with junior techs/engineers.
Attend site meetings and walk-throughs; provide input to applications or sales teams on automation and switchgear solutions utilizing IEM products.
Provide automation/networking support and commissioning training to field service engineers and technicians.
Assists with project start-up and resolving punch list items found at the job. Works with IEM Project Managers to update punch lists and ensure jobs are closed out.
Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production and engineering teams to help resolve any deficiencies that are found.
As required, travel to manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
Identify project areas of risk that may adversely affect success of subordinate technicians
Work with the Field Service Manager in scheduling additional field resources and/or teams to cover service needs.
Performs other duties as required by supervisor.

Supervision of Personnel:

Education & Experience:

Four-year college degree in Engineering, and/or related field experience
Strong troubleshooting and problem solving skills related to switchgear, PLC controls, Generator controls, and networking equipment.
Ability to handle multiple priorities.
Excellent communication skills and customer presence is a must.
Travel is required.

Salary Range:

$45-$70/hour (DOE and job location)

LEAD FIELD SERVICE ENGINEER - US FLEXIBLE

Purpose of Position:

This position serves as the subject matter expert on IEM’s custom repeatable Low Voltage and Medium Voltage Switchgear products from the field service perspective. They’re the main and first point of contact for supporting and training internal technicians as well as leading communication with commercial and production teams within IEM. Responsible for directly troubleshooting, commissioning, collecting data and performing maintenance on switchgear and related core IEM products, including UL891 switchboards.

Essential Functions:

Support field service technicians tasked with commissioning and troubleshooting of Switchgear Products.
Follows a scientific step-by-step process to troubleshooting equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
Works directly with 3^rd party equipment vendors to help resolve re-occurring issues with vendor equipment within IEM’s integrated products.
Communicate with Product Engineering and Design Teams with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors.
Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently.
As required, travel to manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
Assists with project start-up and resolving punch list items found at the jobsite. Works with leads and site superintendents to update punch lists and ensure jobs are closed out.
Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production, service and engineering teams to help resolve any deficiencies that are found.
Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.
Performs other duties as required by supervisor.

Supervision of Personnel:

Competencies:

Four-year college degree in Engineering and/or related field experience
Detail-Oriented
Strong troubleshooting and problem-solving skills.
Ability to multitask and ensure follow-up on multiple competing priorities
Excellent communication skills and customer presence is a must.
Travel is required.

Salary Range:

$40-$60/hour (DOE and job location)

LEAD FIELD SERVICE ENGINEER - US FLEXIBLE

Purpose of Position:

This position serves as the subject matter expert on IEM’s custom repeatable integrated products from the field service perspective. They’re the main and first point of contact for supporting and training internal technicians as well as leading communication with commercial and production teams within IEM. Responsible for directly troubleshooting, commissioning, collecting data and performing maintenance on integrated products.

Essential Functions:

Support field service technicians tasked with commissioning and troubleshooting of Integrated Products.
Follows a scientific step-by-step process to troubleshooting equipment issues. Captures data and troubleshooting steps concisely and accurately to facilitate effective communication to internal and external parties.
Works directly with 3^rd party equipment vendors to help resolve re-occurring issues with vendor equipment within IEM’s integrated products.
Communicate with Product Engineering Team with regards to important product bulletins that would affect service, software upgrades, product upgrades or maintenance factors.
Travel to customer sites to lead commissioning activities with junior techs/engineers or complete commissioning independently.
Provide automation/networking support and training to field service engineers and technicians
As required, travel to manufacturing or field service offices of IEM to participate in or lead training exercises, and to participate in factory witness/shop testing.
Assists with project start-up and resolving punch list items found at the jobsite. Works with leads and site superintendents to update punch lists and ensure jobs are closed out.
Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production, service and engineering teams to help resolve any deficiencies that are found.
Work with the Field Service Leads in scheduling additional field resources and/or teams to cover service needs.
Performs other duties as required by supervisor.

Supervision of Personnel:

Competencies:

Four-year college degree in Engineering and/or related field experience
Detail-Oriented
Strong troubleshooting and problem-solving skills.
Ability to multitask and ensure follow-up on multiple competing priorities
Excellent communication skills and customer presence is a must.
Travel is required.

Salary Range:

$40-$60/hour (DOE and job location)

LEAD FIELD SERVICE ENGINEER - C&I, US FLEXIBLE

Purpose of Position:

This position is responsible for directly scheduling, managing and enabling the success of a team of field service techs/engineers as they commission, troubleshoot or perform maintenance on custom IEM and occasionally non-IEM manufactured products. The lead will play a dual role as a Regional Team Lead and travelling Field Service Engineer, with the ability to commission high level IEM LV and MV equipment without the aid of a script, including systems with automation elements.

Essential Functions:

Provide supervision, mentorship and on-the-job training to field service engineers and technicians
Reviews Field Trip Requests from sales and schedules technicians for successful fulfillment
Provide product/field service expertise, acting as a technical lead to a team of techs/engineers
As required, travel to customer sites to lead commissioning activities with junior techs/engineers or to complete independently.
As required, travel to manufacturing or field service offices of IEM to meet with subordinates, participate in or lead training exercises, or to participate in factory witness/shop testing.
Attend site meetings and walk-throughs.
Identifies project areas of risk that may adversely affect success of subordinate technicians
Assists with project start-up and resolving punch list items found at the job. Works with IEM Project Managers to update punch lists and ensure jobs are closed out.
Reports back issues to manufacturing facilities regarding whether quality control standards are upheld to project design criteria and product specifications. Works with production and engineering teams to help resolve any deficiencies that are found.
Work with the Field Service Manager in scheduling additional field resources and/or teams to cover service needs.
Performs other duties as required by supervisor.

Supervision of Personnel:

Yes

Competencies:

Commissioning and Troubleshooting of Electrical products in the field
Understanding of jobsite hazards and a commitment to working safely
Strong problem-solving skills.
Ability to handle multiple priorities.
Excellent communication skills and customer presence is a must.
Supervisory experience is a major plus
Travel is required.

Salary Range:

$40-$65/hour (DOE)

FIELD SERVICE COORDINATOR (C&I) - COLUMBUS, OH / STERLING, VA

Purpose of Position:

The coordinator will work with field service management, IEM sales and Field Service Techs to ensure that all Field Service Requests are satisfactorily fulfilled and closeout documentation is provided.

In addition, the coordinator manages operations of the Fremont Field Service office. They will be responsible for shipping/receiving and with replenishing a supply of parts and materials.

Essential Functions:

Field Service Support Functions:

Review Field Trip Requests for completeness and accuracy.
Assist in scheduling available field resources by confirming start and milestone dates with work site points of contact.
Ensure that technicians have all parts, test equipment and documentation needed to fulfill work orders.
Review technician parts request forms for accuracy and completeness before sending to commercial sales for fulfillment.
Ensure that every Field Trip Request gets closed out properly.
Make travel arrangements as required for field personnel.
Update project databases and scheduling calendars.
As directed by Field Service Manager attend project construction and commissioning meetings on an as needed basis.
Track and check for completeness technicians’ time sheet and expense reports.
Proactively identify areas of improvement and work with management to continuously improve our operations.
Perform other duties which may be required by supervisor.

Warehouse Functions:

Handle all shipping and receiving to/from the field service office of IEM.
Coordinate via RMA on processing of returns for repairs, replacement, or credit.

Supervision of Personnel:

None

Competencies:

Excellent Organization Skills
Professional Service Skills
Team Oriented
Time Management
Dependability
Attention to Detail and Thoroughness

Education & Experience:

Minimum of 1-2 years of experience working as a coordinator, planner or warehouse manager.
Previous Field Service administration experience, knowledge and understanding is a plus.
Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
Ability to interact directly with customers, sales, management, technicians, QC and shop personnel.
Excellent written and oral communications skills
Ability to handle multiple concurrent tasks

Salary Range:

$26-$36/hour (DOE and job location)

APPLICATIONS ENGINEER - ELECTRICAL AND SWITCHGEAR, US FLEXIBLE

Purpose of Position:

You will be responsible for providing applications engineering support to our sales and engineering teams with a focus on three-phase power, automation and communication within low and medium voltage switchgear, applying high-level engineering concepts to solve real world problems for our clients.

Essential Functions:

Provide pre-order engineering support and assist with high-level design challenges. This may include generating preliminary drawings, communications diagrams, sequences of operation and bills of materials.
Provide technical support to the design engineering team and collaborate with mechanical design and production teams to identify novel solutions for unique applications.
Provide input to product development team on potential new products or changes to existing products.
Provide technical/engineering input on customer plans, specifications and scope of work for new and prospective equipment orders before hand-off to the design engineering team. Ensure the product offering fits the application and the information supplied is complete.
Support the Design Engineering team with applications and design questions.
Assist with building a library of standard design details, tools and CAD resources for repeatable applications.
Provide technical training on IEM products and applications.
Review and evaluate products and customer orders to applicable codes and standards; provide consultation to internal sales and engineering parties.

Education & Experience:

A BSEE or equivalent and a minimum 2 years of experience working in an engineering role at IEM.
A solid grasp of three-phase electric power concepts including distribution systems, control and protection strategies and rotating machines is preferred
Solid understanding of communications hardware, topologies and protocols with emphasis on Ethernet networking, Modbus and IEC 61850.
Familiarity with the National Electric Code and UL / IEEE standards for various types of electrical equipment (UL 891, 1558, 508A; IEEE C37.20, etc.)
Must be a team player with strong verbal/written communication skills and self-motivated with an ability to work independently without supervision.
A PLUS: Ability to read and interpret mechanical assembly drawings. PLC and HMI application programming experience. Power study and protection coordination experience. Python programming experience.

Salary Range:

$90,000 - $125,000 (DOE and job location)

FIELD SERVICE TECHNICIAN (ELECTRICAL) - STERLING, VA / BOARDMAN, OR / FREMONT, CA / COLUMBUS, OH

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Jacksonville, FL for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

Attending project meetings as required, including coordination with contractors and clients.
Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors; Circuit breakers; Bus bar; Switchgear section doors and subpanels; Addition of control components; Power Cabling and control wiring;
Perform basic testing of modified assemblies (visual, ductor, etc.).
Perform basic commissioning of switchboards, controls panels, and power products.
Troubleshooting of electrical circuits and networking equipment.
Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts
Performing preventive maintenance, field installations and modifications to existing equipment
Technical product support

Education and Experience:

A technical degree or equivalent and 1-2 yrs. of experience working in a manufacturing environment or field service role with ELECTRICAL EQUIPMENT.
Must be a team player and have strong communication skills
Ability to work independently without direct supervision is a must
Ability to travel. Must be willing to work evenings and weekends.

Experience with switchgear and electrical controls system. (Plus)
Military experience (Plus)
Ability to read and interpret electrical wiring diagrams (Plus)

Salary Range:

CA: $40-$55/hour (DOE)

VA, OR, and OH: Apply and inquire within

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