DIRECTOR OF PEOPLE EXPERIENCE & PERFORMANCE - JACKSONVILLE,FL
Purpose of Position

We are looking for an experienced, hands-on Director of People Experience & Performance to join our growing team and Company. 

 

This pivotal role will drive our efforts in developing and retaining top talent while ensuring a positive and engaging employee experience. The ideal candidate will have a strong background in human resources, with a focus on creating and implementing strategies that enhance the overall employee journey. 

 

Essential Functions: 

Employee Experience:

  • Develop and execute a comprehensive engagement strategy that aligns with IEM’s mission, values, and goals.
  • Collaborate with HR leadership to ensure the engagement strategy is reflected appropriately in HR practices, programs, and interactions.
  • Foster a culture of engagement, inclusion, and continuous improvement throughout the employee life cycle by implementing initiatives to enhance satisfaction, retention, and overall well-being, including but not limited to quarterly engagement events and year-end events
  • Lead/develop recognition programs that encourage and reward high performance and contributions to the organization.
  • - Develop and manage employee surveys, focus groups, and other feedback mechanisms to gauge engagement and identify opportunities for improvement.
  • Analyze data to identify trends and insights, and propose actionable recommendations to enhance the overall employee experience.
  • Continuously evaluate and refine engagement initiatives to keep them relevant and impactful.
  • Establish and chair a committee of culture and engagement ambassadors dedicated to advancing our workplace culture in alignment with IEM’s growth and values.
  • Establish corporate diversity policies, procedures, and lead all aspects of the diversity programs.
  • Build collaborative relationships and strategic alliances with internal and external individuals, organizations and constituencies that are important to IEM diversity objectives.

 

Performance Management:

  • Lead performance management processes, including goal setting, performance reviews, and feedback mechanisms.
  • Collaborate closely with key leaders and cross-functional partners to implement performance management initiatives and programs across lines of business.
  • Ensure performance management programs and products managed are aligned with our talent philosophy and seamlessly integrated into HR technology, tools, and practices, including the HRIS and people support functions.
  • Utilize data and analytics to measure the effectiveness of performance management programs and make data-driven decisions.
  • In collaboration with HR leadership, oversee and build succession planning and career pathing initiatives to ensure organizational readiness for future growth.

 

Collaboration and Partnership:

  • Work closely with colleagues in Talent Development, Compensation, People Operations, and Legal to implement holistic solutions that enhance the employee experience.
  • Collaborate with regional HR partners to ensure alignment of engagement initiatives across global locations.
  • Ensure a clear communication strategy is set for any talent programs or products you manage; ensure specific communications are delivered just in time with the clarity needed for the targeted audience.
  • Provide coaching and support to leaders at all levels to ensure they are equipped to foster a positive employee experience.
  • Partner with senior leadership to embed engagement and performance management principles into management practices.
  • Performs other duties as required.

 

Education and Experience: 

  • Bachelor’s degree in Human Resources, Business Administration, or other relevant field.  
  • 7-10 years of experience in human resources, employee engagement, talent management, or organizational development, with at least 5 years in a leadership role. 
  • Proven experience in designing and executing employee engagement strategies and managing performance management processes.
  • Excellent communication, leadership, and interpersonal skills with the ability to influence and collaborate at all levels.
  • Analytical mindset with the ability to interpret data and generate actionable insights.
  • Experience in a manufacturing or industrial environment is a plus.
  • Ability to deliver complex projects on time and within budgetary guidelines.
  • Proficiency with or the ability to quickly learn the organization's HRIS and performance management systems.
  • Strong group facilitation skills.
  • Ability to work effectively both independently and as a member of a team.
  • Ability to adapt to the needs of the organization and employees. 

 

Competencies:

  • Strategic thinking
  • Leadership & People Development
  • Collaboration & Teamwork
  • Change Management
  • Communication & Influence

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