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Field Service

Dedicated Field Service and Support

An IEM employee reaching for controls on equipment

Solutions You Can Count On

At IEM, we ensure your power systems operate seamlessly with specialized field services tailored to meet your needs. From comprehensive start-up and commissioning to emergency repairs, our technicians specialize in servicing a variety of electrical distribution systems, including low-voltage and medium-voltage up to 38kV.

IEM employee working with components

Specialized Services for Every Stage

Our team provides a range of services designed to keep your systems running at peak performance:

  • Startup and Commissioning: Comprehensive testing and inspection to ensure your systems are ready to perform from day one.
  • Technical Phone Support: Expert guidance and troubleshooting whenever you need it.
  • Warranty Services: Reliable coverage and peace of mind for your equipment.
  • Industry-Specific Expertise

With decades of experience, we understand the unique challenges faced by industries like data centers, utilities, renewable energy, and more. Our solutions are customized to address your industry-specific needs, ensuring reliable performance and compliance with industry standards.

IEM employees collaborating over engineering drawings

A Partner You Can Trust

From the moment your project is quoted to its successful installation, your dedicated project engineer manages every detail, providing seamless coordination and execution. We design controls for easy installation, intuitive operation, and simplified maintenance, encouraging customer participation in factory testing to guarantee your satisfaction.

IEM custom painted products

Proven Performance and Reliability

  • Compliance with industry standards for safety and performance
  • Decades of expertise in custom power solutions
  • Extensive experience with major manufacturers and brands

Contact Us Today

Partner with IEM to ensure your electrical infrastructure operates at peak performance for operational continuity. Schedule your next service appointment or learn more about our offerings by contacting our team.