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SR. HR GENERALIST - JACKSONVILLE, FL
Purpose of Position

This position is responsible for acting as a liaison between employees and management, administering benefits, handling hiring tasks and serves as a main point of contact for day-to-day questions and support associated with compliance of HR-related policies and practices.

Essential Functions:

  • Facilitate employee relations by managing conflict resolution and implementing progressive disciplinary measures. Provide guidance to production leadership on progressive discipline. Serve as a point of contact for employees who have questions or concerns. Provide regular updates to HR Manager and HR Director on trends and in all post-investigation wrap ups.
  • Liaise with Internal Recruiting Team to coordinate the recruitment process, including coordination of and participation in interviews, and providing input into hiring recommendations. 
  • Prepare offer letters for applicants other than production hourly. Manage pre-employment compliance for applicants other than production hourly (conversion from Aerotek).
  • Provide guidance to managers on conducting performance reviews and addressing performance issues. Provide guidance to Supervisors, Leads, and Team Leads to ensure discipline is conducted in accordance with IEM policies, and remains non-discriminatory in its application.
  • Serve as primary SME for employee benefits. Administer employee benefits programs such as health & welfare insurance programs, 401(k) plan, and other perks. This can involve communicating benefits information to employees, processing enrollment and changes, and resolving benefits-related issues. This includes benefit reconciliation for payroll. Ensure accuracy of enrollments and catch-ups upon employee RTW following LOAs. Integral contributor within HR team during annual open enrollment, actively participating and driving results during this process.
  • Effectively manage employee absences (other than scheduled PTO), ensuring smooth operations and maintaining compliance with company policies and legal regulations. These include: FMLA, STD, UTO, and RTW following medically related leave.
  • Document approved leaves including WC, FMLA, STD, UTO. Updating employee records accordingly, including entries into HRIS. Oversee RTW process.
  • Handle leave requests submitted by employees, reviewing them for completeness and compliance with company policies.
  • Facilitate communication between employees and managers regarding leave requests, ensuring transparency and clarity throughout the process. Coordinating with other departments or team members to manage workload and coverage during employee absences.
  • Oversee the administrative of leave management, such as updating leave tracking systems, generating reports on leave usage and balances, and providing guidance to employees and managers on leave-related matters.
  • Provide support and guidance to employees regarding their leave entitlements, rights, and responsibilities. Addressing any questions, concerns, or issues related to leave management in a timely and professional manner.
  • Regularly evaluate leave management processes and procedures to identify areas for improvement and implementing enhancements to streamline operations, enhance efficiency, and improve the employee experience.
  • Act as back-up to HR Manager on preparing reports on HR metrics such as turnover rates, employee engagement levels, and diversity statistics, and preparing reports for management. Senior HR generalists may use this data to identify trends and make recommendations for improvement. 
  • Ensure compliance with relevant employment laws and regulations at the federal, state, and local levels. This includes staying up-to-date on changes in labor laws and ensuring that policies and practices comply.
  • Promote employee engagement and a positive organizational culture through active support and interactions with employees, Supervisors, Leads and Team Leads.
  • May also be involved in special projects or initiatives as assigned by HR leadership or senior management.

Education and Experience:

  • Bachelors degree in Human Resource Management or related field
  • PHR or SHRM certification preferred
  • Four to six years progressive Human Resource professional experience
  • Proficiency in Microsoft Word, Excel and Outlook, as well as with utilizing Payroll/HRIS and Time and Attendance. ADP and UKG knowledge are a plus.
  • Working knowledge of the principles, practices and standards of human resources
  • Highly responsible & reliable and able to manage confidential information
  • Problem solving
  • Conflict management and expertise with de-escalation protocols
  • Attention to Detail
  • Decision-making
  • Communication- verbal and written and informing
  • Approachability and peer relationships; motivating others
  • Ethics, integrity and trust
  • Customer focus
  • Listening
  • Planning
  • Excellent time management and attention to and adherence to deadlines.
  • Understand inter-dependence of individual actions and responsibilities to the whole of the department.
  • Timely decision making and quality of outcomes following decision

Physical / Mental / Environmental:

Physical Demands:

            Activities:        Sitting – 90%               Walking/Standing – 10%

            Lifting:             Must be able to lift up to 10lbs.

            Vision:             Long periods of close work on computer screen.

Mental Demands:       Interpret, analyze, research and handle multiple tasks simultaneously.

Environment:              Climate controlled office space.

Salary Range:

$80,000 - $90,000 annually

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